Role overview

Lightspeed is seeking a Capital Account Manager to manage a portfolio of merchants eligible for funding through Lightspeed Capital, a merchant cash advance provider offering flexible financing options. You will serve as a trusted expert, driving awareness and adoption of financial services within your assigned territory while building strong customer relationships and identifying growth opportunities.

Key responsibilities

Proactively contact existing customers to promote Lightspeed Capital’s financial services offerings and position solutions effectively within your merchant portfolio.
Build advisor relationships with customers by identifying financial service opportunities that align with their business needs and objectives.
Negotiate contracts and close agreements to grow your book of business while maintaining exceptional service standards.
Achieve regional sales targets by delivering sound advice, coordinating with regional Account Management leadership, and maximizing territory opportunities.
Apply business development and relationship management techniques to meet or exceed established sales targets.
Communicate regularly with business leaders, serving as the merchant’s voice and providing feedback on market needs and opportunities.
Understand the risk-based nature of merchant capital advances and communicate this clearly with merchants, working with the Risk team as needed.

Requirements

Several years of sales experience, ideally with a track record of high performance selling financial service products.
Understanding of solution-based consultative sales methodologies within a SaaS environment.
Proficiency with Salesforce.com and other technologies for managing and organizing sales pipelines.
Strong interpersonal skills with the ability to build and maintain solid partnerships both internally and with external stakeholders.
Ability to work collaboratively with adjacent teams and forge positive, valuable working relationships.

What makes this role worth considering

You’ll work in Lightspeed’s brand new Chippendale office with a culture that celebrates performance and provides genuine opportunities for career growth within a team large enough to support advancement but lean enough for your voice to be heard. The company offers a comprehensive benefits package including unlimited paid time off, flexible working arrangements, remote work options for up to 60 days annually, a $500 annual health and wellness benefit, mental health support, parental leave assistance, LinkedIn Learning access, and office amenities including rooftop dining, a self-service kitchen, and weekly catered lunches.