Role overview

Lightspeed is seeking a Capital Account Manager to join the Capital Sales Team in Melbourne. In this role, you will manage a portfolio of eligible merchants who have been offered funding through Lightspeed Capital, a merchant cash advance provider that gives Lightspeed merchants access to flexible funding options. You will act as a trusted expert, driving awareness and adoption of financial services within your assigned territories.

Key responsibilities

Proactively contact existing customers to promote Lightspeed Capital’s financial services offerings.
Deliver high-quality service using effective sales techniques to raise awareness and drive adoption of Lightspeed Capital among merchants in your territory.
Develop trusted advisor relationships with customers and identify financial services opportunities across your book of business.
Negotiate contracts and close agreements to grow your book of business and achieve assigned sales targets.
Employ business development and relationship management techniques to meet or exceed established sales targets, coordinating with the regional Account Management leader.
Understand the risk-based nature of merchant capital advances and communicate this effectively with merchants, with support from the Risk team.
Provide regular feedback and represent the voice of merchants to business leaders.

Requirements

Several years of sales experience with a proven track record of high performance, preferably selling financial service products.
Understanding of solution-based consultative sales in a SaaS environment.
Proficiency with Salesforce.com and other technologies to manage and organize sales pipelines.
Strong interpersonal skills with the ability to build and maintain solid partnerships both internally and externally.
Ability to work collaboratively with adjacent teams and forge positive, valuable relationships.

What makes this role worth considering

Lightspeed offers a flexible work environment with unlimited paid time off and the option to work remotely from anywhere in the world for up to 60 days per year. The company provides a comprehensive benefits package including a Lightspeed share scheme, health and wellness allowance, mental health support services, paid parental leave, LinkedIn Learning access, and volunteer days. The modern office is located in Melbourne Central Towers and features a dog-friendly workspace, catered lunches, and regular social events hosted by the Melbourne Culture Club.