Role overview

Lightspeed is seeking a Capital Account Manager to join the Capital Sales Team in Sydney. In this role, you will manage a portfolio of merchants who are eligible for funding through Lightspeed Capital, a merchant cash advance service that provides flexible financing options to Lightspeed merchants. You will act as a trusted expert, driving business development activities across your assigned territory to increase awareness and adoption of the company’s financial services.

Key responsibilities

Contact existing customers proactively to raise awareness of Lightspeed Capital financial services offerings.
Deliver exceptional customer service and apply effective sales techniques to promote Lightspeed Capital and position it competitively to merchants.
Develop trusted advisor relationships with customers and identify financial service opportunities within your portfolio.
Negotiate contracts and close agreements to grow your book of business and achieve sales targets.
Employ business development and relationship management techniques to meet or exceed established sales targets for your territory.
Provide regular feedback and represent merchant needs to business leaders.
Understand the risk-based nature of merchant capital advances and communicate this effectively to merchants with support from the Risk team.

Requirements

Several years of sales experience with a proven track record of high performance, ideally selling financial service products.
Understanding of solution-based consultative selling approaches in a SaaS environment.
Proficiency with Salesforce.com and other technologies for managing and organising sales pipelines.
Strong interpersonal skills and ability to build and maintain solid partnerships with internal and external stakeholders.
Ability to work collaboratively with adjacent teams and forge positive, valuable relationships.

What makes this role worth considering

Lightspeed offers a flexible work environment with unlimited paid time off and remote work flexibility of up to 60 days per year. The company maintains a culture that celebrates performance and provides career-defining opportunities within a team large enough for growth but lean enough for your voice to be heard. The new office space in Chippendale, Sydney includes rooftop dining facilities, a self-service kitchen, weekly catered lunches, and regular events hosted by the Sydney Culture Club.