Account Manager (Property)

Role overview

SOCi is seeking an Account Manager to drive revenue expansion and retention within its existing client base. The company provides an agentic workforce platform that helps multi-location enterprises achieve visibility across AI search, local ecosystems, social channels, and review platforms. You will work remotely across the United States, partnering with Customer Success Managers to identify growth opportunities and manage renewal and upsell negotiations.

Key responsibilities

• Develop and execute account plans to drive growth and retention across SOCi’s commercial multi-location customer portfolio.
• Build strong, long-term relationships with executive stakeholders and decision-makers at client organizations.
• Identify and pursue upsell and cross-sell opportunities to expand SOCi’s presence within existing accounts.
• Represent SOCi at customer-facing events, industry conferences, and strategic account reviews to demonstrate platform value.
• Partner cross-functionally with customer success, product, and marketing teams to deliver exceptional customer experiences and solve complex localized marketing challenges.
• Manage the full renewal cycle, including contract negotiations, proposal development, and ensuring timely execution from proposal to signature.
• Maintain accurate forecasting, pipeline discipline, and accountability to revenue targets using SOCi’s internal technology stack.

Requirements

• Three to five or more years of quota-carrying experience in Account Management or Sales, preferably in a B2B or SaaS environment.
• Proven track record of consistently meeting or exceeding sales quotas.
• Demonstrated success in managing contract renewals, negotiations, and upsells to existing clients.
• Strong experience in the property management industry, with understanding of multi-site portfolio dynamics, resident and tenant experience priorities, and marketing and reputation challenges specific to property management brands.
• Experience working with multi-location brands and existing relationships within relevant industry verticals.
• Salesforce or equivalent CRM platform experience.
• Excellent communication and collaboration skills, with ability to work effectively across Customer Success, Sales, and Legal teams.

What makes this role worth considering

SOCi offers a comprehensive benefits package including health insurance, dental, vision, wellness incentives, and a 401(k) plan with employer match. The company provides flexible paid time off, quarterly wellness days, and unique employee engagement programs within a collaborative, fast-paced environment where team input and thought leadership are encouraged. This is a full-time permanent position offering genuine career growth opportunities within an innovative, globally distributed organization.

How to apply

Use the Apply button to view the official job posting and submit your application on Soci's careers site.

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