Role overview

As an Associate in Client Service at Guidepoint, you will be the bridge between clients seeking expert insights and a network of over 1.25 million subject-matter experts. Guidepoint helps organizations make informed business decisions by connecting them with the right specialists to answer their strategic and investment questions. You will play a key role in identifying, recruiting, and vetting experts who can provide timely, relevant consultation to clients across diverse industries.

Key responsibilities

Understand each client’s unique business research needs and identify the most suitable experts from Guidepoint’s network to address their questions.
Operate in a sales and lead generation capacity, finding and recruiting new experts to join the Guidepoint Advisor network.
Use LinkedIn, press releases, case studies, and online research to locate and evaluate potential expert candidates for specific client projects.
Screen and assess experts to determine their fit for individual client engagements and develop professional profiles to present to clients.
Collaborate with Project Managers to develop strategies that satisfy each client project request and deliver results efficiently.
Work toward KPIs and metrics while managing multiple client projects in a fast-paced environment.

Requirements

Bachelor’s degree.
Previous experience through internships, volunteer work, or significant extracurricular involvement.
Right to work in the United Kingdom.
Strong desire to work in a sales or lead generation role with a focus on metrics and measurable outcomes.
Excellent written and verbal communication skills with the ability to interact professionally with people at all levels.
Strong organizational and time management abilities combined with intellectual curiosity and a genuine desire to learn.
Capacity to work independently and collaboratively as part of a team in a results-oriented setting.

What makes this role worth considering

Guidepoint offers strong mentorship and hands-on leadership to develop your project management and customer service skills, with clear opportunities for career advancement. The company provides competitive compensation, comprehensive medical coverage through BUPA, professional development opportunities, and a supportive culture featuring team events, summer Fridays, and volunteer days. This hybrid position based in Manchester offers unique exposure to multiple industries and business disciplines while building core skills applicable across sectors.