Role overview

As an Associate in Client Service at Guidepoint, you will serve as a bridge between clients seeking business insights and a network of over 1.25 million subject-matter experts. You will understand each client’s research needs and identify the most relevant experts to provide answers, often within hours. This hybrid role based in Manchester offers exposure to diverse industries and disciplines while developing core business skills.

Key responsibilities

Identify and recruit suitable experts from Guidepoint’s network to match specific client project requirements.
Use LinkedIn, press releases, case studies, and internet research to locate the best-suited experts for client consultation needs.
Screen potential experts to assess their fit for individual client projects and develop professional profiles to present to clients.
Collaborate with Project Managers to develop strategies that address each client’s unique research questions.
Operate in a sales-focused capacity, generating leads and inviting qualified experts to join the network and participate in client consultations.

Requirements

Hold a Bachelor’s degree.
Demonstrate fluency in both English and French.
Have previous experience through internships, volunteer work, or relevant extracurricular involvement.
Show strong time management and organizational skills with the ability to work in a fast-paced, results-oriented environment.
Possess excellent written and verbal communication skills and demonstrate the ability to interact professionally with people at all levels.
Display intellectual curiosity, an outgoing personality, and a willingness to learn.
Have the right to work in the United Kingdom.

What makes this role worth considering

Guidepoint offers a supportive, team-oriented culture with built-in mentorship to develop your project management and customer service capabilities. The company provides competitive compensation including salary and bonus, comprehensive medical coverage through BUPA, professional development opportunities, social events, and year-round sponsored sports and team-building activities. This role provides a foundation for career growth within Guidepoint, with clear pathways for advancement and hands-on leadership support.