Role overview

As an Associate in Client Service at Guidepoint, you will be the bridge between clients seeking expert insights and a global network of subject-matter experts. Guidepoint is a research platform that connects organizations with specialized knowledge to support their strategic and investment decisions. This hybrid role based in Manchester offers the chance to develop core business skills while gaining exposure across multiple industries and disciplines.

Key responsibilities

Understand each client’s unique business questions and identify the experts from Guidepoint’s network of over 1,250,000 advisors who can best address their needs.
Operate in a sales-focused capacity to identify and recruit new experts into the Guidepoint network, evaluating their suitability for specific client projects.
Use LinkedIn, press releases, case studies, and online research to source the most relevant experts for client consultation requests.
Screen potential experts to assess their fit for each project and develop professional profiles to present to clients.
Collaborate with Project Managers to develop strategies that deliver effective solutions for each client request.
Work to meet KPIs and metrics within a fast-paced, results-oriented environment.

Requirements

Bachelor’s degree completed by your start date in 2027.
Previous experience through internships, volunteering, or relevant extracurricular activities.
Right to work in the United Kingdom.
Strong desire to work in a sales and lead generation role driven by KPIs and measurable outcomes.
Excellent time management and organizational skills with the ability to prioritize effectively.
Outgoing personality and confidence communicating with professionals at all levels.
Excellent written and verbal communication skills, intellectual curiosity, and ability to work both independently and as part of a team.

What makes this role worth considering

Guidepoint invests in your development through built-in mentorship and hands-on leadership designed to strengthen your project management and customer service capabilities. The company celebrates success with a supportive culture that includes professional development opportunities, social events, company-sponsored sports activities, and volunteer days. You’ll work in an informal environment with flexible benefits including BUPA medical coverage and Employee Assistance Programs.