Role overview

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training at scale. As a Business Development Representative for the Mid-Market segment on the North American team, you will be a key driver of the company’s expansion, identifying and engaging with high-level stakeholders at large organizations to introduce them to Docebo’s learning solutions.

Key responsibilities

Identify and map key decision-makers within target accounts that align with Docebo’s Ideal Customer Profile, ensuring strategic engagement with organizations most likely to benefit from the platform.
Develop and deliver compelling messaging that communicates the value of AI-driven learning solutions and differentiates Docebo in a competitive market.
Execute outbound prospecting through strategic calling, using active listening and relationship-building techniques to convert cold introductions into qualified opportunities.
Provide an exceptional first touchpoint for inbound prospects, acting as a knowledgeable consultant who guides potential clients through how Docebo can improve their training programs.
Manage your time strategically to prioritize high-impact activities that directly contribute to pipeline generation and revenue targets.
Drive consistent pipeline growth while maintaining focus on qualifying prospects and advancing opportunities through early sales stages.

Requirements

Demonstrated ability to qualify prospects effectively, structure business conversations, and maintain control during high-level discussions.
Strong self-motivation and results orientation, with a track record of meeting or exceeding sales targets and performance goals.
Excellent communication and problem-solving skills, with the ability to explain complex solutions in clear, compelling language.
Positive, solution-oriented mindset and the creativity to find innovative ways to connect with key stakeholders and build credibility quickly.
One or more years of experience in inside sales, call center operations, demand generation, or marketing is preferred.
One or more years in customer-facing roles such as retail, hospitality, or high-touch customer service is a plus.
Previous experience navigating mid-market sales cycles or working as a mid-market BDR is advantageous.

What makes this role worth considering

Docebo operates with a hybrid work model, requiring office presence three days per week (Tuesday–Thursday) with flexibility for remote work the remaining days. The company offers competitive compensation, an Employee Share Purchase Plan with a 15% discount, comprehensive health benefits, paid vacation time including two company-wide Docebo Days and your birthday off, parental leave support, and access to Employee Resource Groups and company events that foster genuine connection across the global team.