Role overview

This is a full-time delivery management position responsible for overseeing the end-to-end delivery, integration, and operational management of Etihad Airways’ Revenue Management platforms. You will lead initiatives centered on PROS Revenue Management and Group Sales Optimizer while ensuring seamless integration with the Amadeus ecosystem and broader revenue systems. Working from Abu Dhabi, you’ll partner with business teams, technology groups, and external vendors to drive platform enhancements, manage releases, and maintain operational stability.

Key responsibilities

Own the product delivery roadmap, backlog, release planning, and lifecycle management for Revenue Management and Group Sales solutions.
Translate business requirements into technical specifications, integration designs, and acceptance criteria for successful delivery of enhancements and new capabilities.
Manage integrations and data flows across PROS, Amadeus Altéa Inventory, RAAV, schedules, fares, bookings, inventory, and revenue-related systems.
Monitor interface performance, data quality, and operational service level agreements while driving issue resolution and root cause analysis.
Coordinate cross-functional delivery across internal technology, data, platform, and integration teams while managing dependencies and release schedules.
Act as the primary technical liaison between business stakeholders, vendors, and external solution providers, ensuring accountability for delivery and service quality.
Ensure system stability through effective incident, problem, change, and environment management practices.
Maintain technical documentation, interface specifications, data dictionaries, and operational runbooks while holding vendors accountable on service level agreements and defect resolution.

Requirements

Bachelor’s degree in Computer Science, Engineering, Operations Research, or a related discipline.
Minimum five years of experience working within airline technology, commercial systems, or revenue management environments.
At least four years of hands-on experience with PROS Revenue Management solutions, including implementation, integration, or production support.
Strong experience integrating airline commercial systems, ideally within the Amadeus Altéa and Revenue Availability ecosystem.
Solid understanding of airline data domains including schedules, ATPCO fares, bookings and PNRs, inventory management, competitor data, and revenue accounting.
Experience managing complex, multi-vendor technology deliveries and cross-functional stakeholder engagement.
Strong technical knowledge of APIs, integrations, SaaS platforms, cloud-based environments, SQL, and data reconciliation processes.

What makes this role worth considering

You’ll be joining Etihad Airways during an ambitious period of growth as the airline pursues its “Journey 2030” strategy to double its fleet and expand its network. This role places you at the intersection of business and technology, requiring deep technical expertise alongside strategic partnership with multiple teams. Based in Abu Dhabi, you’ll work on mission-critical systems that directly impact the airline’s commercial operations and revenue performance.

How to apply

Use the Apply button to view the official job posting and submit your application on Etihad Airways Careers: Latest Jobs and How to Apply's careers site.

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