Role overview

AI71 builds enterprise-grade AI systems for governments, banks and large enterprises across the Middle East and Africa. The company’s platform, Ask, is an agentic AI system designed to work within customers’ existing infrastructure and security environments, deployed across knowledge-intensive functions like legal, finance, HR and procurement. As a Deployment Strategist, you will own the critical space between contract signature and working deployment, serving as the bridge between customer needs and what the Ask platform can deliver.

Key responsibilities

Manage end-to-end deployments for enterprise clients across the complete lifecycle, from initial commercial discussions through to offboarding and steady-state adoption.
Own the business outcomes of each deployment, ensuring that solutions are not only launched but actively adopted and delivering measurable value to the customer.
Serve as the primary contact for customers’ operational and technical teams, driving the relationship forward and establishing AI71 as a trusted strategic partner.
Work with customers to define success criteria, acceptance thresholds and evaluation frameworks before go-live to ensure alignment on what success looks like.
Establish and manage the deployment cadence, including kickoff sessions, regular check-ins, steering committees, user training and platform onboarding.
Collaborate with customers to identify AI use cases and help them design an agentic future state for their core processes and services.
Partner with the product and engineering teams to translate customer feedback into platform improvements and prioritized development work.

Requirements

Five or more years of experience in product management, strategy consulting, program management or related roles involving coordination of technical delivery in dynamic environments.
Demonstrated ability to take ownership of complex programs and drive them to completion without relying on others to facilitate progress.
Comfort engaging with both technical and non-technical audiences, and the ability to dive into AI concepts while holding your own with engineers.
Familiarity with modern AI building blocks such as large language models, agents, evaluation frameworks, retrieval-augmented generation and orchestration platforms, or a strong commitment to developing this knowledge quickly.
Proven skill in building trust with stakeholders across all organizational levels and guiding them through significant change management journeys.
Strong ability to connect complex information around use cases, dependencies and organizational constraints in ways that drive clarity and alignment.
Prior exposure to agentic systems, AI platforms or enterprise SaaS is advantageous but not required; experience in engineering management, technical product management or production roles is also valued.

What makes this role worth considering

This role offers genuine ownership of deployments that matter in regulated, high-stakes environments across the region. You will work directly with government and enterprise stakeholders, shaping how organizations adopt AI at scale while contributing directly to how AI71’s product and function evolve. The position involves significant onsite time with customers across the UAE and wider region, embedding you in the customer’s world rather than operating at a distance.