Role overview

Benevity is a social action technology platform that enables companies and their employees to contribute to causes they care about through giving, volunteering, grantmaking, and other initiatives. As External Communications Manager, you will support the AVP of Brand & Communications in shaping how Benevity communicates with press, clients, and the broader market. This role bridges executive leadership with external audiences, managing media relations, crisis communications, and the strategic visibility of company leaders.

Key responsibilities

Manage media relations by pitching stories to journalists and editors, and nurturing relationships with key media outlets that amplify Benevity’s message to new audiences.
Oversee the work of Benevity’s PR agency partner, ensuring accountability to company standards and prioritization of high-impact initiatives.
Develop and execute strategy to secure prominent speaking engagements for Benevity executives on platforms that strengthen the company’s authority and reach within the sector.
Collaborate with the brand and editorial lead to craft distinctive executive points of view grounded in company research and brand narrative.
Ghostwrite articles, speeches, and presentations for executives that authentically reflect their voice and strategic perspective.
Align executive and thought-leadership content with research and market trends, ensuring external communications remain cohesive and data-informed.
Build and maintain crisis communication protocols with clear escalation paths, and assist leadership in developing messaging and response plans to protect company reputation.

Requirements

At least seven years of experience in external communications, PR, or corporate communications roles.
Minimum three years of hands-on experience managing media relations or crisis communications for a B2B organization, with SaaS background valued.
Proven success securing quality media placements and speaking opportunities, supported by established relationships with relevant journalists, editors, and event organizers.
Demonstrated ability to develop executive point-of-view content and write speeches, articles, or presentations that sound natural and authentic to the leader delivering them.
Excellent writing and editorial judgment with the capability to create distinctive, compelling messaging that goes beyond conventional approaches.
Collaborative and flexible mindset able to navigate multiple audiences and maintain message consistency in a dynamic environment.

What makes this role worth considering

Benevity operates globally with team members across Canada, Spain, Switzerland, the United Kingdom, the United States, and beyond. The company embraces a flexible hybrid work model that trusts employees to make thoughtful decisions about in-office presence. You’ll work within an organization that prioritizes diversity, equity, inclusion, and belonging as core values, supported by active employee resource groups and diverse leadership across all levels.