Role overview

Halter is seeking a Field Operations Specialist to join the team as one of the first hardware technicians on the ground in Australia. Halter develops innovative grazing technology that enables farmers and graziers to manage cattle more productively and sustainably through collars and towers that eliminate the need for traditional fencing, quad bikes, and herding dogs. This is an early-stage opportunity to build operational systems from the ground up in a new market.

Key responsibilities

Maintain and repair Halter’s on-farm infrastructure to ensure operations run smoothly across the region.
Diagnose technical issues with hardware in the field and communicate findings quickly to the relevant teams.
Travel to farms to support hardware deployment, troubleshoot installation problems, and ensure customers have successful experiences.
Collect field insights and learnings from producers and feed this information back to product and engineering teams to inform development priorities.
Participate in a global on-call roster to respond to tower-related incidents and implement timely solutions.
Gather and analyze hardware data to identify optimization opportunities and spot potential issues before they escalate.
Help develop and manage maintenance systems tailored to the Australian market.
Collaborate with teams across different locations and time zones to drive strong customer outcomes.

Requirements

Practical hands-on experience with tools, electrical work, construction, networking, or equipment fitting.
Proactive mindset with the ability to take ownership of tasks and problem-solve independently.
Strong communication skills to translate field observations into clear, actionable feedback for remote teams.
Ability to manage your own time effectively and complete tasks on schedule with minimal supervision.
Comfort working collaboratively with people across different locations and time zones.
Willingness to embrace uncertainty and adapt to imperfect conditions in an early-stage market entry.
Commitment to delivering excellent service and maintaining high standards for infrastructure.
Willingness to travel regularly across the region, with expectations of 3 to 4 days per week on the road and occasional overnight stays.

What makes this role worth considering

This position offers the rare opportunity to be one of the first technicians establishing Halter’s operations in Australia, meaning you’ll have significant input in building systems and processes from scratch. You’ll work closely with dedicated local teams and Halter’s Auckland headquarters while directly supporting pioneering producers who are transforming the grazing industry. The company offers competitive benefits including an employee stock ownership plan, annual self-development budget of $1,000, fully paid parental leave for primary caregivers, wellness leave, and unlimited paid annual leave.