Role overview

Benevity is a B Corporation that provides technology enabling companies and their employees to take social action through giving, volunteering, grantmaking, and employee engagement. As a GTM Operations Analyst, you will lead and optimize go-to-market operations across the entire revenue lifecycle, from marketing through closed deals to renewal and upsell activities. This role sits at the intersection of Sales, Marketing, Finance, and Revenue Operations, requiring you to drive process improvements, ensure data quality, and deliver insights that inform both executive strategy and frontline seller productivity.

Key responsibilities

Own end-to-end GTM operations across the full revenue funnel, ensuring seamless handoffs between teams, consistent data quality, and clear accountability at each stage.
Partner with cross-functional leaders to optimize processes and integrate systems across the sales technology stack, including Salesforce CRM, HubSpot, Gong, ZoomInfo, LeanData, and Clay.
Own and continuously improve the monthly bookings audit in partnership with Revenue Operations, ensuring accuracy and timely financial reporting for executive and board-level decision-making.
Prepare for and participate in weekly pipeline reviews and sales booking forecast meetings, delivering actionable insights on pipeline health and deal progression.
Synthesize complex data into clear executive communications covering forecast, bookings, and pipeline progress for leadership teams.
Develop deep expertise in Benevity’s booking calculation methodology and GTM metrics, including New Logo, Renewals, and Upsell/Cross-sell, serving as an organizational subject matter expert.
Build and maintain dashboards and analytical reports using Salesforce and HubSpot that drive both individual seller productivity and leadership visibility into sales performance.

Requirements

Seven or more years of hands-on experience in GTM, Revenue, or Sales Operations within a SaaS or technology environment, with exposure across the full revenue funnel.
Advanced proficiency with Salesforce CRM and HubSpot; experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued.
Strong analytical capabilities including the ability to work with complex data sets, build reports and dashboards, and translate findings into executive-ready narratives that drive decisions.
Demonstrated experience collaborating with Sales, Marketing, Finance, and Revenue Operations leadership to drive process alignment and system adoption.
Exceptional attention to detail with clear documentation skills and the ability to manage precise, accurate work across competing priorities.
Strong communication skills with the ability to distill operational data into compelling narratives for senior stakeholders and C-Suite audiences.
Genuine enthusiasm for AI tools and automation as accelerators for GTM operations, with the ability to adapt quickly to emerging technologies and proactively identify opportunities for AI-driven efficiencies.

What makes this role worth considering

Benevity embraces a flexible hybrid work approach that supports both connection and personal well-being, with offices in multiple locations including Canada, Spain, Switzerland, the United Kingdom, and the United States. You’ll work alongside a mission-driven organization committed to helping Fortune 100 companies build better cultures and use their power for good, joining a team that values growth opportunities, caring colleagues, and work that fills you with a sense of purpose.