Role overview

BEUMER Group is a global leader in engineering and manufacturing high-tech intralogistic systems for conveying, loading, palletising, packaging, sortation and distribution. The IT HLC Coordinator manages user accounts and access permissions across BEUMER and customer-managed systems, ensuring security policies and operational requirements are met while enabling teams to work effectively.

Key responsibilities

Administer user accounts across customer systems and maintain accurate, up-to-date account information for Operations and Projects personnel.
Manage onboarding, modification, and offboarding processes for staff, reviewing and validating access requests against approved standards and security policies.
Maintain a comprehensive register of customer accounts, access permissions, and associated documentation while conducting periodic access reviews to ensure compliance.
Serve as the primary liaison between BEUMER, customers, and internal stakeholders on matters relating to account administration and access management.
Create, update and maintain procedural documentation, work instructions, and support materials for account administration processes.
Support compliance reporting activities, internal and customer audits, and identify process improvement opportunities for standardised account administration.
Escalate security concerns, policy deviations, and access exceptions according to established governance processes, and collaborate with cybersecurity and infrastructure teams to resolve account-related issues.

Requirements

A-Levels, BTEC or equivalent qualification.
Minimum three years’ experience working within a team coordinating activities.
Demonstrated experience in data maintenance.
Knowledge of Identity and Access Management practices.
Strong awareness of information security and cybersecurity principles.
Excellent attention to detail, governance and compliance management skills, and ability to maintain process discipline and accuracy.
Ability to communicate effectively with stakeholders and demonstrate customer focus with sound risk awareness and escalation judgement.

What makes this role worth considering

You will work within a supportive teamwork structure built on mutual respect and trust, supported by a culture that fosters stability and security. The company actively supports employee development through continuous learning and skill expansion. Benefits include pension, sick pay, enhanced paternity and maternity pay, health and wellbeing support, and holiday increase with service.