Role overview

As Principal Product Manager for the Payments Platform and Controls team at Zip, you will own the strategy and execution of the global payments infrastructure that processes tens of billions in annual spend across 40+ currencies and 130+ countries. Zip is an AI platform for enterprise procurement trusted by major enterprises including T-Mobile, OpenAI, AMD, and Mars, with a mission to help companies innovate faster by orchestrating procurement across teams, tools, and suppliers.

Key responsibilities

Own the payments platform strategy and roadmap covering direct bank integrations, payment provider partnerships, and payment routing infrastructure that supports enterprise-scale volume globally.
Drive product strategy to reduce payment risk, including leveraging Zip’s AI-powered fraud detection system to flag risky invoices and proactively mitigate payment fraud.
Lead bank account verification expansion by increasing provider coverage, geographic reach, and ensuring reliable real-time verification across customer segments.
Build payments onboarding automation with customer-facing workflows that reduce manual operational overhead and accelerate customer go-live timelines.
Define product strategy for payment method management to enable seamless transactions between buyers and vendors, including multi-provider support and payout group management.
Lead payments platform modernization efforts to expand payment rails, improve payment cycle times, and deliver enterprise-grade reliability at scale.
Collaborate closely with engineering, design, payment operations, and cross-functional teams to define requirements, provide clear direction, and deliver high-quality payment capabilities.

Requirements

Minimum 6+ years of product management experience and 10+ years of overall professional experience.
Required experience working on payments infrastructure, fintech, bank integrations, risk and fraud prevention, or financial compliance.
Ability to break down complex payment and risk problems into structured components and deliver clear product recommendations.
Technical fluency and ability to partner effectively with engineering teams on integration architectures, API design, payment processing systems, and data-driven risk systems.
Strong analytical skills with comfort using data to drive product decisions, measure fraud metrics, and evaluate risk model performance.
Demonstrated ability to lead cross-functional initiatives, influence without authority, and drive alignment across multiple teams.
Exceptional written and verbal communication skills with the ability to tailor messaging to both technical and non-technical audiences, combined with bias to action and comfort with ambiguity.

What makes this role worth considering

You’ll join a team of experienced product leaders from companies like Apple, Airbnb, and Meta, working alongside former procurement leaders from major enterprises. The role offers the opportunity to shape critical infrastructure handling over $500 billion in annual spend while working with a company backed by leading investors and recognized by Forbes, Fast Company, and LinkedIn as one of the most innovative in fintech.