Role overview

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. As a Product Solutions Consultant, you’ll serve as a platform authority working with enterprise customers to design and deploy high-impact learning solutions. You’ll partner closely with customer-facing teams to translate complex business needs into measurable outcomes using the Docebo platform.

Key responsibilities

Lead discovery sessions and architect creative solutions for high-stakes customer scenarios, serving as the go-to platform expert.
Own scoped customer projects end-to-end, translating business objectives into platform configurations that drive adoption and long-term value.
Build, tune, and deploy custom AI agents and intelligent workflows tailored to how customers actually work.
Deliver compelling product demonstrations that showcase platform capabilities and partner with account executives to drive platform adoption.
Provide comprehensive documentation, architectural guidance, and enablement to ensure customer admins can confidently manage their environments independently.
Collaborate with Product, Engineering, and Solutions Architecture teams to share field insights and establish reusable implementation patterns.

Requirements

Four or more years of customer-facing SaaS experience in Solutions Consulting, Professional Services, Implementation, or LMS Administration with hands-on platform configuration expertise.
Strong problem-solving instincts with the ability to dig into root business needs and develop practical, high-value solutions.
Working knowledge of foundational web and enterprise technologies, including HRIS/CRM ecosystems, APIs, iPaaS, HTML, and CSS.
Demonstrated ability to deliver polished product demonstrations that clearly communicate both technical nuance and business value to diverse audiences.
Sharp analytical skills for scoping projects, prioritizing initiatives, and extracting actionable insights from platform usage data while managing multiple customer accounts.
High comfort navigating ambiguity, strong emotional intelligence for managing complex organizational dynamics, and genuine enthusiasm for building operating models from scratch.

What makes this role worth considering

You’ll work within a team of over 900 employees across the globe who are committed to reinventing how people learn at work. The role operates on a hybrid schedule with three days per week in the Toronto office (Tuesday–Thursday) and flexibility for remote work the remaining days. Docebo offers competitive compensation, an Employee Share Purchase Plan with a 15% discount, health benefits, paid vacation, company-wide Docebo Days, and floating holidays for cultural celebrations.