Role overview

Careem is a regional platform operating across 70+ cities in the Middle East and South Asia, offering ride-sharing, food delivery, grocery services, and payments. As a Quality Specialist within Careem Quik’s Groceries Category Management, you will establish and maintain quality and food safety standards for fresh and ultra-fresh products, particularly fruits and vegetables, across dark stores and distribution centres.

Key responsibilities

Set and oversee quality, food safety, and cold chain standards for the fresh and ultra-fresh product range with particular emphasis on fruits and vegetables.
Lead, train, and develop quality control teams and supervisors working across dark stores and distribution centres.
Conduct regular audits of product freshness, storage conditions, and handling procedures, then act on audit findings.
Analyse customer complaints and product refunds by conducting root cause analyses and implementing corrective and preventive actions.
Assess supplier performance and collaborate with Commercial and Supply Chain teams to ensure suppliers meet Careem’s quality standards.
Track and report quality metrics, identify improvement opportunities, and recommend new tools or technologies.
Create and maintain product specifications, operational checklists, and standard procedures while ensuring compliance with local food safety regulations and hygiene requirements.

Requirements

Between 3 and 5 years of professional experience in food quality or food safety, preferably in fresh produce, fresh grocery, retail, quick commerce, or food distribution.
Proven experience managing quality control operations in warehouse, dark store, or fulfillment environments.
In-depth knowledge of cold chain management, HACCP principles, and UAE food safety standards, with advanced food safety certification preferred.
Strong analytical and problem-solving abilities with demonstrated experience using data to support root cause analysis.
Capability to lead and develop frontline teams with excellent communication and cross-functional collaboration skills.

What makes this role worth considering

You will join a fast-moving team at Careem Quik where quality decisions carry real influence and frontline insights directly shape what customers receive. The organisation provides flexible working arrangements including four office days and one remote day per week, plus 30 days annually of remote work from anywhere globally, alongside healthcare and fitness benefits.

How to apply

Use the Apply button to view the official job posting and submit your application on Careem Careers Dubai: Open Jobs & How to Apply (2026)'s careers site.

ImmigrationCafe is a job listing directory, not a recruiter. Applications are submitted on the employer's official careers website.