Role overview

This is a strategic position leading Revenue Operations for Lightspeed’s B2B business unit. You will establish and drive a best-in-class RevOps function that sits at the heart of go-to-market success, guiding cross-functional teams through strategic planning, performance reporting, and process optimization to drive measurable business growth.

Key responsibilities

Lead weekly performance reviews by delivering comprehensive pipeline analysis and business forecasting, including month-end, quarter-end, and year-end projections to support enterprise-wide decision-making.
Establish and manage key performance indicators to track the health and efficiency of go-to-market teams, adapting metrics as business priorities evolve.
Conduct bi-weekly deep-dive analyses focused on new business acquisition and account management performance, presenting rep-level insights, identifying pipeline risks and opportunities, and contributing to weekly business reviews.
Facilitate monthly and quarterly business reviews in partnership with go-to-market leaders to deliver strategic performance overviews, analyze key metrics, and align on concrete actions for success.
Oversee monthly quota attainment and coverage analysis across sales and customer success teams, providing data-driven recommendations on individual quotas and territory coverage to optimize market alignment and resource efficiency.
Lead the quarterly reforecasting process in collaboration with finance and leadership to adjust revenue and performance targets based on market realities and identify investment or cost optimization opportunities.
Collaborate with cross-functional leaders in enablement, product, and sales to ensure strategy alignment with global priorities and product roadmaps.

Requirements

Bachelor’s degree in a relevant field such as business administration, finance, technology, or operations; a master’s degree in administration or related discipline is preferred but not required.
Minimum six years of experience in a go-to-market environment with a proven track record of successfully deploying strategic initiatives that drive revenue growth and operational efficiency.
Demonstrated ability to lead cross-functional projects and collaborate effectively with stakeholders across information systems, data, finance, go-to-market, and marketing functions.
Strong experience managing budgeting and forecasting processes aligned with company objectives, ensuring financial accuracy and efficient resource allocation.
Solid analytical and data-driven decision-making skills, with experience establishing and managing KPIs to measure and optimize performance throughout the customer journey.
Fluency in English as a working language, required for this global role.

What makes this role worth considering

This is a high-impact strategic position where you will directly influence company growth by optimizing processes and ensuring decisions are grounded in data analysis. You will work closely with senior leadership and cross-functional teams, playing a critical role in building analytical frameworks and driving organizational efficiency across the business.