Revenue Operations Manager
Role overview
Lightspeed (formerly Vend) is seeking a Revenue Operations Manager to establish and lead best-in-class revenue operations for the B2B business unit. This strategic position sits at the center of go-to-market success, partnering with Finance and GTM leadership to drive alignment, efficiency, and data-driven decision-making across the organization.
Key responsibilities
- Lead weekly performance reviews and pipeline analysis for leadership, delivering detailed forecasting updates for end-of-month, end-of-quarter, and end-of-year projections.
- Conduct bi-weekly deep-dive reviews examining New Business and Account Management performance, identifying pipeline risks and opportunities, and contributing insights to Weekly Business Reviews.
- Facilitate Monthly and Quarterly Business Review sessions with GTM leaders to provide strategic performance overviews and recommend actionable improvements.
- Oversee monthly quota attainment and coverage analysis across sales and customer teams, providing data-driven recommendations on IC quotas and team alignment.
- Lead the quarterly reforecasting process in partnership with Finance and GTM leadership to adjust revenue targets and identify investment or cost optimization opportunities.
- Develop, monitor, and refine key performance indicators across the entire customer journey to measure success at every stage.
- Collaborate with cross-functional leaders in Enablement, Product, and Sales to ensure revenue operations strategy aligns with global priorities and product roadmaps.
Requirements
- Bachelor’s degree in business, finance, technology, or operations; a master’s degree is preferred but not required.
- Six or more years of experience within a go-to-market environment with a demonstrated track record of delivering strategic GTM initiatives that drive revenue growth and operational efficiency.
- Proven ability to drive cross-functional outcomes and collaborate effectively with stakeholders in Information Systems, Data, Finance, GTM, and Marketing.
- Strong experience leading budget and forecasting processes that align with company goals and ensure financial accuracy and effective resource allocation.
- Solid analytical and data-driven decision-making skills with experience establishing and managing KPIs across the customer journey.
- Fluency in English as a working language.
What makes this role worth considering
This is a career-defining opportunity to build revenue operations from the ground up for a growing global organization. You’ll work in a flexible, hybrid environment that celebrates performance and gives your voice genuine influence within a lean, expanding team that values changemakers and delivers tangible impact on business outcomes.
How to apply
Use the Apply button to view the official job posting and submit your application on Vend (Lightspeed NZ)'s careers site.
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