Role overview

Greenhouse is seeking a Senior Sales Engineer to join its sales engineering team in New South Wales, Australia. This role will support Greenhouse’s mission to transform hiring through technology, serving as the technical backbone for the sales organization. You will report to the Senior Director of Sales Engineering and work remotely with estimated travel of 25-40%.

Key responsibilities

Act as a technical trusted advisor during customer-facing presentations and strategic sales engagements.
Develop and deliver tailored solutions that address complex customer needs and demonstrate clear business value.
Master Greenhouse’s product capabilities, APIs, integrations, and technical architecture to support the sales team effectively.
Lead technical discovery sessions to understand prospects’ sales processes and identify their core business challenges.
Collaborate across sales, product, product marketing, and technical teams to align on customer needs and solution approaches.
Contribute to building and refining team processes, metrics, and best practices during a period of transformation.
Respond to RFI, RFP, and security questionnaires, and establish yourself as the go-to technical expert across the sales organization.

Requirements

Demonstrated experience in customer-facing roles within B2B SaaS environments.
Either 5-7+ years of direct Sales Engineering experience, or a background in customer-facing roles (Account Executive, Account Manager, or Customer Success Manager) combined with eagerness to develop sales engineering expertise.
Strong sales acumen and strategic understanding of the sales process and deal progression.
Foundational knowledge of APIs, webhooks, MCP, AI, automation, and authentication principles.
Innate technical curiosity and the ability to understand systems deeply, combined with entrepreneurial thinking and a drive to take action.
Strong communication and active listening skills with the ability to explain complex concepts logically.
Experience with JavaScript, HTML, or SQL is advantageous; prior experience in HR technology is also valued.

What makes this role worth considering

Greenhouse has built an award-winning culture recognized by Fortune and Inc. for its workplace environment. You’ll work within a remote-first company that values diverse perspectives and invests in creating an inclusive culture, with optional co-working spaces available. This role offers the opportunity to directly influence how a leading hiring platform evolves, working alongside teams passionate about solving meaningful problems in an organization undergoing active transformation.