Role overview

As a Solutions Consultant for Payroll at Xero, you will work with accounting and bookkeeping practices to drive adoption of Xero’s cloud-based payroll platform. You’ll combine product expertise with relationship-building to help partner firms understand how modern payroll solutions can streamline their operations and expand their service capabilities.

Key responsibilities

Partner with accountants and bookkeepers to identify workflow challenges and demonstrate how Xero Payroll and integrated tools can address their specific needs.
Guide accounting practices through payroll data migrations and project planning, ensuring smooth transitions from legacy systems to Xero’s cloud platform.
Deliver product demonstrations and discovery sessions tailored to prospective practices, working alongside sales colleagues to communicate the value of cloud payroll solutions.
Support both pre-sales and post-sales engagement, helping partners build confidence in adopting modern cloud technology.
Create enablement resources including practical guides and video FAQs to support scalable partner adoption across future rollouts.
Travel to roadshows, conferences, and on-site workshops to connect directly with accounting practices and build relationships within the partner community.

Requirements

Practical knowledge of payroll operations, cloud accounting software, and the workflows typical of accounting practices.
Experience in B2B SaaS customer success, account management, or consultative sales, with a demonstrated ability to support client retention and growth.
Strong presentation and communication skills, capable of explaining complex technical concepts clearly to diverse audiences.
Ability to listen actively, manage projects, and guide partners through organizational change with empathy.
Accounting background or CPA certification, or equivalent practical experience, combined with enthusiasm for continuous learning and technological advancement.

What makes this role worth considering

You’ll join a collaborative team of partner consultants and sales specialists focused on helping small businesses and their advisors succeed with modern cloud solutions. The role offers flexibility with a hybrid work model and approximately 25% travel to partner events and conferences, allowing you to build meaningful relationships while maintaining work-life balance. Your work will directly impact the small business community by enabling practices to operate more efficiently and confidently embrace cloud technology.