If you have a Lulu Exchange prepaid card (the one they give for remittances or salary payments), checking your balance is something you’ll do almost every month. It’s super annoying when you go to pay and the card declines because you didn’t know how much was left.
I’ve used Lulu cards myself and asked friends who get their salary or family money on it — here’s the simple, up-to-date way to check your Lulu card balance in 2026. All methods that actually work, no confusion.
Quickest Way – Lulu Money App (Best & Fastest)
The Lulu Money app is hands-down the easiest for most people.
Steps:
- Download or open Lulu Money app (App Store or Google Play)
- Log in with your registered mobile number or email
- Go to “Cards” or “My Cards” section
- Select your Lulu prepaid card
- Tap “View Balance” or “Card Details” → Balance + last few transactions show instantly
Why everyone likes this:
- Free
- Works 24/7
- You can also transfer money, pay bills, or top up from the app
- Get notifications when money comes in
Tip: Save your card in the app after first login — next time it’s just one tap.
Check Lulu Balance Online via Lulu Exchange Website
No app? Use the website.
Steps:
- Go to www.luluexchange.com or lulumoney.com
- Click on “Login” or “Card Services”
- Enter your card number (16 digits on the front) and PIN/password
- Go to “Balance Enquiry” or “Account Summary” → Balance shows right away
Advantages:
- No download needed
- Works on any phone or computer
Downside: A bit slower than the app, and you need to remember login details.
SMS Balance Check (No Internet Needed)
Quick if you’re offline or in a hurry.
How:
- From your registered mobile number
- Type BAL or BALANCE
- Send to 300006 (or the number printed on your card/back)
- Wait 5–10 seconds → SMS reply with current balance
Cost: Free or small SMS charge (Etisalat/Du)
Note: Your mobile number must be linked to the card. If not, update it at any Lulu Exchange branch.
Lulu Balance Check at Branch or ATM
At Lulu Exchange Branch:
- Go to any Lulu Exchange shop (there are tons in malls, Lulu hypermarkets, etc.)
- Show your card + Emirates ID
- Ask for balance check — they’ll tell you instantly
At ATM (if your card is linked):
- Use any ATM that supports your card network (Visa/Mastercard)
- Insert card, enter PIN
- Choose “Balance Enquiry” → Balance shows on screen
Tip: Lulu branches are everywhere — easiest if you’re already shopping.
Call Lulu Customer Care
Call 800 58558 (toll-free in UAE) Choose language → ask for card balance Give card number or registered mobile number — they’ll tell you.
Cost: Free from UAE numbers Best for: If you lost your phone or card isn’t with you.
Quick Comparison – Best Ways to Check Lulu Card Balance (2026)
| Method | Fee | Speed | Best For |
|---|---|---|---|
| Lulu Money App | Free | Instant | Daily use, full history |
| Lulu Website | Free | Instant | No app needed |
| SMS (BAL to 300006) | Free/SMS | Instant | No internet |
| Lulu Exchange Branch | Free | 2–5 min | In-person, shopping anyway |
| Customer Care Call | Free | 2–5 min | Lost phone/card |
What to Do If Balance Shows Wrong or Card Not Working
- Balance shows 0 but money was sent: Wait 1–2 hours (sometimes delay). If still wrong — call 800 58558
- Card declined with balance: Check expiry date, or call to activate for online/international use
- Lost/stolen card: Call immediately to block it — then request replacement at any Lulu branch
- Transaction not showing: Remittances can take 24 hours — check later
Quick Tips from People Who Use Lulu Cards
- Save your card number in phone notes — makes checking fast
- Turn on SMS/email alerts in the app — know the second salary or remittance hits
- If company or family sends money late — check with them first, then call Lulu
- Keep AED 50–100 extra on card — covers small emergencies
- Join “UAE Expats” or “Dubai Salary Day” groups on Facebook — people share delay updates
Final Thoughts
Checking Lulu card balance is super easy once you use the app or SMS. Most people use the Lulu Money app — set it up once and you’re sorted forever.
Have you checked your Lulu balance recently? Which method do you use most? Any delay or issue? Comment below — helps others a lot!
Happy spending & salary days! 💳🇦🇪
Any questions? Just ask — I’m here!