Role overview

Kpler is a global intelligence platform founded in 2014 that helps organisations make informed decisions across commodities, energy, and maritime sectors. As an Account Manager for Financial Services in EMEA, you will manage a portfolio of existing clients and drive revenue growth through upsell and cross-sell opportunities, combining relationship management with active commercial responsibility.

Key responsibilities

Manage a designated portfolio of Financial Services accounts in the EMEA region, responding to client needs and meeting annual sales growth targets.
Identify and pursue upsell and cross-sell opportunities within your accounts, leading them through the entire sales cycle from discovery through to contract close.
Serve as a commercial partner to clients by supporting budgeting, multi-year planning, demand forecasting and reporting to help them maximise their investment with Kpler.
Negotiate contracts and commercial terms to reach profitable agreements aligned with company policy.
Collect and communicate client feedback and competitive intelligence to Product and leadership teams to inform strategic decisions.
Maintain accurate customer relationship management records and sales forecasts in collaboration with the Sales team.
Work across Product, Market Analysts and Customer Success functions to develop solutions that address client needs and represent Kpler professionally in all external interactions.

Requirements

At least three years of commercial experience including account management or sales roles, preferably in technology, SaaS, or data and analytics sectors, with demonstrated experience across the full sales lifecycle.
Proven experience managing or selling to clients across EMEA markets with understanding of regional differences in procurement, buying behaviour and regulatory requirements.
Strong communication and interpersonal skills with demonstrated ability to negotiate effectively and build lasting client relationships.
Proactive commercial mindset, self-motivation and discipline to succeed in a fast-paced environment with changing priorities.
Collaborative approach and commitment to delivering long-term value for clients, colleagues and the business.
Fluency in additional European languages, particularly French, is advantageous.

What makes this role worth considering

You will join a team of over 850 experts across 69 countries working to transform complex global trade data into actionable strategy. Your insights from direct client interactions will directly influence product development and company strategy, giving you meaningful influence beyond account management. This role offers genuine commercial ownership where you identify, negotiate and close growth opportunities rather than simply maintaining existing relationships.