Role overview

Guidepoint is seeking an Associate Project Manager to join its Client Service team in Phoenix, Arizona. This hybrid position will primarily support the Athens-based Client Service team, ensuring seamless delivery of research and consulting services to clients worldwide. You will help clients gather primary research insights to inform critical business decisions, from market entry strategies to major acquisitions.

Key responsibilities

Manage client requests including scope changes, expert scheduling, follow-up queries, and new project initiation.
Research, identify, and recruit appropriate experts for private consultations, meetings, and surveys to match client needs.
Develop screening criteria for expert candidates and ensure compliance with client-specific requirements.
Operate Guidepoint’s proprietary CRM system to track and organize client information and project details.
Communicate across time zones with colleagues in other offices to ensure smooth transitions and continuity on urgent client matters.
Collaborate with Sales and Relationship Management teams to maximize how clients use Guidepoint’s services.
Maintain knowledge of and adhere to all client-specific compliance procedures.

Requirements

Bachelor’s or Master’s degree.
One to two or more years of professional experience.
Strong attention to detail with ability to manage multiple email threads, coordinate schedules, and track client request specifics.
Ability to thrive in a fast-paced environment with multiple stakeholders while maintaining organizational focus across concurrent projects.
Advanced professional communication skills suitable for interactions with top-tier consultants and subject matter experts.
Proficiency with AI-enabled tools for research, organization, and written communication, along with understanding of their responsible use regarding accuracy and confidentiality.
Experience in consulting or professional services is preferred.

What makes this role worth considering

This position offers a competitive compensation package including a base salary of $65,000 with quarterly bonuses up to $3,000. You will receive comprehensive benefits including 15 days of PTO, medical, dental, and vision coverage, 401(k) matching up to 10%, and development opportunities through LinkedIn Learning. The role features a casual work environment with team building events, a corporate athletic league, and Friday happy hours.