Role overview

Everpure, a data platform company that generated $3.7 billion in revenue in fiscal 2026, goes to market primarily through partners. This Business Process Manager role is dedicated to transforming how partner interactions are managed across the organization. You will own the development and documentation of all business processes related to partners, moving institutional knowledge from informal practices into standardized, documented workflows that drive efficiency and partner satisfaction.

Key responsibilities

Document the complete partner process landscape, including partner recruitment, onboarding, deal registration, quoting, ordering, programs, incentives and offboarding.
Work with process owners to capture current-state workflows, including roles, responsibilities, hand-offs, dependencies, control points and system integrations using standard documentation methods.
Define and document how exceptions are requested, approved, tracked and closed throughout the partner lifecycle.
Create standard templates, notation and naming conventions for process maps, standard operating procedures and work instructions that enable consistency across the organization.
Establish and maintain a centralized process library that remains current as programs, policies and systems evolve.
Identify gaps, redundancies and manual work that create friction, and lead efforts to simplify processes, standardize operations and eliminate low-value activities.
Support enablement teams in translating documented processes into training materials and partner-facing guidance, and collaborate on system implementations and post-launch reviews.

Requirements

At least 6 years of experience in business process management, business operations, sales operations, partner operations or consulting, ideally within a B2B technology company.
Demonstrated ability to document complex, cross-functional processes from scratch and establish a process library that teams rely on as a trusted resource.
Working knowledge of partner or channel operations, specifically onboarding, deal registration, quoting, programs and incentives.
Strong process mapping skills using tools such as Visio, Lucidchart or Miro, with familiarity with BPMN or similar notation standards.
Experience translating business requirements into clear specifications for IT and systems teams.
Excellent facilitation and interviewing skills to extract accurate information from subject matter experts at all organizational levels.
Strong written and verbal communication abilities, with the capacity to simplify complex processes for diverse audiences.
A bachelor’s degree in business, industrial engineering, operations or a related field, or equivalent professional experience.

What makes this role worth considering

This position offers the opportunity to build something foundational for a rapidly growing data platform company entering a new phase of accelerated growth. You will work closely with partner operations, sales leadership and cross-functional teams to become the central expert on how partner processes function across Everpure, directly shaping the partner experience during a period of significant strategic expansion into hyperscalers, AI labs and the broader AI ecosystem. The role is based in Santa Clara, California, with an expectation to work from the office unless on approved leave or work travel.