Role overview

Guidepoint connects leading organizations with expert knowledge to support critical business decisions. As a Client Service Associate, you will work in a fast-paced environment researching markets, identifying industry experts, and fulfilling client requests that often change rapidly. This hybrid position is based in New York City and is specifically for students graduating in Spring 2027.

Key responsibilities

Analyze client business questions, conduct market research, and identify the right experts to address their needs.
Conduct cold outreach and phone conversations with senior professionals to build rapport, address concerns, and secure their participation in client consultations.
Take ownership of search results by testing new approaches, sharing ideas with your team, and remaining accountable for client outcomes.
Prioritize and manage multiple urgent requests simultaneously while maintaining the speed, accuracy, and attention to detail clients require.
Use AI-enabled research tools to advance your work, structure workflows logically, evaluate results, identify gaps, and apply human judgment to your findings.
Learn your clients’ priorities and build trust to support long-term relationships and future business development.

Requirements

Hold a bachelor’s degree with demonstrated achievement through work experience, internships, leadership positions, athletics, or other demanding commitments.
Have authorization to work in the United States without requiring current or future employer-sponsored visa sponsorship.
Possess strong communication and persuasion skills with the ability to engage senior professionals effectively.
Demonstrate commercial drive, accountability, and the ability to prepare thoroughly before interactions and follow through on commitments.
Show curiosity about how businesses and markets operate, with the ability to translate research into actionable insights.

What makes this role worth considering

You will gain exposure to decision-making processes at major investment firms, consulting companies, and corporations while building transferable skills in research, communication, negotiation, and project management through hands-on experience and mentorship. This role offers a clear pathway to Client Service Manager positions for strong performers, with opportunities to earn monthly commission on client-facing work and potential for accelerated advancement based on demonstrated results and professional readiness.