Role overview

Guidepoint’s Client Service team connects leading businesses with expert knowledge to support critical business decisions. As a Client Service Associate for the Class of 2027, you will work in a fast-paced commercial environment where you research markets, identify leading experts, and respond to client requests that can shift within hours. You will support clients across financial services, consulting, healthcare, and corporate sectors.

Key responsibilities

Analyze client business questions, conduct market research, and identify appropriate expert resources to address their needs.
Conduct cold outreach and phone conversations with senior professionals to build rapport, address concerns, and secure their participation in client consultations.
Own search outcomes by testing new approaches, contributing ideas to your team, and remaining accountable for successful client results.
Manage multiple time-sensitive requests simultaneously while maintaining the speed, accuracy, and precision clients require.
Leverage Guidepoint’s AI-enabled research tools to advance work, structure workflows logically, evaluate results, identify gaps, and apply judgment before proceeding.
Develop familiarity with each client’s priorities to build trust that strengthens relationships and generates future opportunities.

Requirements

Bachelor’s degree with demonstrated achievement through work experience, internships, leadership roles, athletics, or other challenging commitments.
Background or interest in finance, economics, or related fields is relevant, though strong commercial drive and results are valued across all academic backgrounds.
Authorization to work in the United States without current or future employer-sponsored visa sponsorship.
Competitive mindset with motivation driven by goals and the connection between personal performance and commercial impact.
Strong communication, research, and persuasion skills with the ability to handle rejection and maintain momentum.
Demonstrated ability to prepare thoroughly, follow through independently, and problem-solve when initial approaches do not succeed.

What makes this role worth considering

This position offers direct exposure to senior decision-makers at major investment firms, consultancies, and corporations, providing insight into how businesses approach critical questions. You will develop highly transferable skills in research, communication, negotiation, and project management through hands-on work and mentorship from experienced team members. Strong performers can advance to Client Service Manager roles with responsibility for managing client relationships and driving revenue growth, with some associates eligible for monthly commission on applicable project work.