Role overview

Guidepoint’s Client Service team connects leading businesses with expert insights to support critical decision-making. This fast-paced, commercial role focuses on client service execution, where you will research markets, identify subject matter experts, and respond to evolving client needs. You will work across clients in financial services, consulting, healthcare, and corporate sectors, building skills and taking on greater responsibility as you deliver results.

Key responsibilities

Understand client business questions, conduct market research, and identify appropriate experts to address their needs.
Conduct cold outreach and phone conversations with senior professionals, build rapport, handle objections, and secure their participation in client consultations.
Own search outcomes by testing new approaches, contributing ideas to your team, and remaining accountable for successful client results.
Manage multiple urgent requests simultaneously while maintaining the speed, accuracy, and attention to detail clients expect.
Use Guidepoint’s AI-enabled research tools to advance work, direct workflows logically, evaluate results, identify gaps, and apply human judgment before proceeding.
Learn each client’s priorities and build trust to support lasting relationships and future business opportunities.

Requirements

Bachelor’s degree with evidence of achievement through work experience, internships, leadership roles, athletics, or other demanding commitments.
Background in finance, economics, or related fields is relevant, though demonstrated commercial drive and results across academic backgrounds are valued.
Authorization to work in the United States without requiring current or future employer-sponsored visa sponsorship.
Competitive mindset with motivation driven by goals and connection between performance and commercial impact.
Ability to prepare thoroughly, follow through without reminders, and pivot when initial approaches do not succeed.
Comfort with phone-based outreach, engaging senior professionals, and persisting through rejection.

What makes this role worth considering

You will gain exposure to leading decision makers at major investment firms, consultancies, and corporations while developing transferable commercial skills in research, communication, persuasion, negotiation, and project management through hands-on work and mentorship. The role offers a clear path to Client Service Manager positions and broader leadership opportunities, with high performers eligible for monthly commissions on client-facing project work and potential for accelerated advancement based on sustained results.