Role overview

This is a 12-week summer internship with Coinbase’s Employee & Workplace Experience team, which sits within the People Success department. You’ll take ownership of a project designed to improve how the company creates and measures employee experiences across both remote and in-person settings. Coinbase is a remote-first organization that brings teams together quarterly for intensive in-person working sessions called “surges.”

Key responsibilities

Build or enhance dashboards that monitor program effectiveness, engagement, and return on investment across Employee & Workplace Experience initiatives to support faster decision-making.
Identify manual and repetitive workflows within the team and develop AI-powered solutions to automate or streamline them, such as intake automation, reporting pipelines, or intelligent routing systems.
Review participation data, employee feedback, and outcome metrics to recommend enhancements to existing programs or propose new program designs.
Collaborate with internal platforms to enhance data quality, user experience, or reporting capabilities.
Support change management strategies and help communicate with stakeholders to ensure successful adoption of new processes and initiatives.

Requirements

Currently enrolled in or recently completed a degree in Data Science, Business Analytics, Operations Management, Industrial/Organizational Psychology, or a related field with relevant coursework or projects in process improvement.
Proficient in Google Workspace and have working knowledge of at least one project management or process mapping tool such as Asana, Jira, or Lucidchart.
Demonstrated experience collecting, analyzing, and presenting data to inform operational decisions through coursework, prior internships, or personal projects.
Hands-on experience using generative AI tools including ChatGPT, Claude, or Gemini to draft content, automate workflows, or prototype solutions, with the ability to use these tools responsibly and maintain human oversight for business-ready outputs.

What makes this role worth considering

You’ll work within a team that shapes company culture and employee experience at a high-growth organization. The role offers direct exposure to both data analysis and modern AI tools, allowing you to apply emerging technologies to real operational challenges. The hybrid setup in New York combines focused remote work with quarterly in-person collaboration sessions.