Role overview

The GFCO Program Manager will lead end-to-end financial crimes compliance operations and automation across Coinbase’s global product and entity footprint. Working at a senior level within the GFCO Programs team, you will own complex compliance program verticals and serve as a connective bridge between Compliance Technology, Engineering, Operations, and Central Compliance to translate regulatory requirements into scalable, durable programs.

Key responsibilities

Own complete program strategy, planning, and execution for complex compliance areas such as Suspicious Activity Monitoring automation, Enhanced Due Diligence volume reduction, Complaints handling, Operations improvements, and new jurisdiction launches.
Develop program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs with external regulatory commitments.
Lead cross-functional delivery across five or more teams including Compliance Technology, Engineering & Architecture, Operations, Workforce Management, Legal, and Analytics, driving alignment at the Director level and above.
Translate regulatory obligations and operational gaps into actionable strategies using an Eliminate, Optimize, Automate framework.
Own launch readiness for new products and jurisdictions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training are completed before go-live.
Identify and resolve program risks, manage competing priorities with transparent trade-off recommendations, and ensure regulatory examination readiness.
Author high-quality strategy documents that inform Director and VP-level decision-making and maintain program intake discipline through formal channels with documented requirements and testing plans.
Drive continuous improvement by managing the feedback loop between automation outputs, quality control findings, alert productivity data, and investigator feedback.

Requirements

Eight or more years of program or project management experience, including three or more years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain.
Demonstrated ability to independently drive large-scale, multi-stakeholder programs in a regulated environment with minimal guidance.
Deep understanding of AML/CFT program operations including Suspicious Activity Monitoring, Transaction Monitoring Systems, Enhanced Due Diligence, Screening, and Suspicious Activity Report filing workflows, plus familiarity with the technology landscape supporting these functions.
Experience navigating complex, constrained environments with critical resource gaps and external regulatory commitments.
Strong strategy and storytelling skills with ability to create clarity through well-crafted charters, roadmaps, and decision documents for senior leadership audiences.
Proficiency with program management tools such as Asana, Jira, and Smartsheet, and data tools including Looker, Snowflake, and Google Sheets.
Bachelor’s degree required; fields of study in Business, Technology, Operations, Finance, Law, or related discipline preferred.

What makes this role worth considering

Coinbase operates as a remote-first company with quarterly in-person working sessions for intense collaboration. You will work alongside teams across the organization who are committed to advancing compliance operations through AI-first principles while protecting the company and improving the customer experience. This is a senior-level position offering significant autonomy and the opportunity to drive large-scale impact across one of the world’s leading cryptocurrency platforms.