Role overview

Practice Better is seeking an Intermediate DevOps Engineer to join its Engineering team. The company operates an all-in-one platform serving health and wellness practitioners across 70+ countries, combining electronic health records, practice management, and nutrition planning tools. This remote-based role focuses on designing, building, and maintaining the scalable infrastructure and systems that support the platform’s global operations.

Key responsibilities

Design, build, and maintain scalable and reliable infrastructure using automation tools and infrastructure-as-code principles.
Build and improve robust CI/CD pipelines that enable engineers to release software with minimal friction and high confidence.
Monitor, analyze, and optimize system performance, availability, reliability, and security, proactively identifying and addressing potential issues.
Participate in incident response efforts and post-incident analysis to identify root causes and implement preventive measures.
Define and enforce rigorous service-level agreements for availability, performance, and security across systems.
Collaborate with cross-functional teams to forecast capacity requirements and scale infrastructure to support growing demand while optimizing costs.
Implement security best practices and compliance standards to ensure data and system integrity.

Requirements

Bachelor’s degree in Computer Science or a related technical field.
Four to six or more years of experience in DevOps engineering or similar roles, with a proven track record building and maintaining highly available, scalable, and secure systems.
Hands-on DevOps and infrastructure experience at a SaaS company offering multi-tenant, subscription-based products.
Strong scripting and programming skills, with proficiency in cloud platforms, particularly AWS, and hands-on experience with infrastructure provisioning tools such as Terraform or OpenTofu.
Working knowledge of Windows and Linux environments.
Expertise in containerization and orchestration technologies including Docker, Kubernetes, or similar platforms.
Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or ELK stack.

What makes this role worth considering

Practice Better is a remote-first company with team members across North America, built by practitioners and founded in 2016 to support global health and wellness professionals. The engineering team collaborates regularly through off-sites and team events while maintaining flexibility. This position is open exclusively to Canadian-based candidates with legal work authorization in Canada, and offers the opportunity to work on infrastructure serving tens of thousands of practitioners across 70+ countries.