Role overview

Practice Better is seeking an Intermediate DevOps Engineer to join its Engineering team. The company provides an all-in-one platform for health and wellness practitioners to manage their businesses and care for clients, trusted by tens of thousands of practitioners across 70+ countries. In this role, you will design, implement, and maintain scalable infrastructure while collaborating with Engineering, Product, and Design teams to solve reliability and performance challenges.

Key responsibilities

Design, build, and maintain scalable infrastructure using automation tools and infrastructure as code principles.
Build and improve robust CI/CD pipelines to enable engineers to release with minimal friction and high confidence.
Monitor, analyze, and optimize system performance, availability, reliability, and security while proactively identifying and mitigating potential issues.
Participate in incident response efforts, conduct timely resolutions, and perform post-mortem analysis to identify root causes and prevent recurrence.
Define and enforce rigorous SLAs for availability, performance, and security across operating systems.
Collaborate with cross-functional teams to forecast capacity requirements and scale infrastructure to meet growing demand while optimizing resource utilization and cost efficiency.
Implement security best practices and compliance standards to ensure data and system integrity and confidentiality.

Requirements

Bachelor’s degree in Computer Science or a related technical field.
Four to six or more years of DevOps engineering experience, with a strong focus on building and maintaining highly available, scalable, and secure systems.
Hands-on DevOps and infrastructure experience at a SaaS company with a multi-tenant, subscription-based product structure.
Strong scripting and programming skills combined with proficiency in AWS and infrastructure provisioning tools such as Terraform or OpenTofu.
Experience working in both Windows and Linux environments.
Expertise in containerization and orchestration technologies such as Docker, Kubernetes, or similar platforms.
Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, ELK stack, or similar solutions.

What makes this role worth considering

Practice Better is a remote-first company with team members across North America, offering flexibility while maintaining connection through regular off-sites and team events. The engineering team is composed of curious, driven, and empathetic individuals focused on building meaningful tools that help practitioners create sustainable practices. This role offers the opportunity to work on infrastructure challenges for a platform serving a global health and wellness community across 70+ countries.