Role overview

Kong is seeking a Manager for Sales Development to lead a team of Sales Development Representatives across the AMER region. As one of the company’s Sales Development leaders, you will drive pipeline growth and build a high-performing SDR organization while fostering collaboration across the broader sales and revenue teams. Kong is an AI Connectivity Company serving Fortune 500 enterprises and AI-native startups with a unified API and AI platform.

Key responsibilities

Lead, hire, and develop a high-performing team of inbound and outbound Sales Development Representatives.
Design and implement career development programs that support talent progression and engagement across your team.
Establish operational rigor and maintain predictable business execution across all team functions.
Generate and analyze reporting on team performance, key performance indicators, customer insights, pipeline forecasts, and roadblocks, and communicate these findings to stakeholders.
Collaborate cross-functionally with Sales, Revenue Operations, Marketing, Customer Success, and Partnership leaders to develop and execute go-to-market strategies for pipeline generation.
Maintain awareness of market trends and facilitate feedback loops between Sales Development and other departments to drive innovation and positive change.
Support organizational change management as Kong pursues critical revenue milestones.

Requirements

Minimum five years of experience in B2B SaaS environments.
Minimum one year of experience building and managing a high-performing Sales or Sales Development organization in B2B SaaS.
Demonstrated expertise in building pipeline programs and initiatives designed to drive revenue.
Proven ability to lead high-performance sales teams selling complex technical products.
Strong communication skills with the ability to give and receive feedback thoughtfully.
Experience thriving in high-growth, fast-paced startup environments, ideally with hybrid or distributed teams.

What makes this role worth considering

This position offers the opportunity to build and scale a sales development organization at a growing AI-focused company trusted by major enterprises. You will work in a hybrid in-office environment and collaborate across multiple functional teams, contributing to Kong’s ambitious revenue goals while developing talent and fostering a positive, collaborative culture.