Role overview

As Principal Product Manager for the Global Payments Platform and Controls at Zip, you will own the strategy and execution of the company’s payments infrastructure that processes tens of billions in annual spend across 130+ countries. Zip is an AI-powered enterprise procurement platform trusted by companies like T-Mobile, OpenAI, and AMD to streamline how businesses pay vendors and manage procurement workflows.

Key responsibilities

Own the payments platform strategy and roadmap, including direct bank integrations, payment provider partnerships, and payment routing infrastructure supporting 40+ currencies and 130+ countries.
Drive product strategy to reduce payment risk through Zip’s AI-powered fraud detection system that flags risky invoices directly to customers.
Lead bank account verification expansion by increasing provider coverage, geographic reach, and real-time verification reliability across customer segments.
Drive payments onboarding automation by building customer-facing workflows that reduce manual operational overhead and accelerate customer go-live timelines.
Define product strategy for payment method management, including multi-provider support and payout group management to enable seamless vendor transactions.
Lead payments platform modernization efforts to expand payment rails, improve payment cycle times, and deliver enterprise-grade reliability at scale.
Collaborate deeply with engineering and design teams to define requirements, provide product direction, make tradeoffs, and deliver high-quality payment capabilities.

Requirements

Minimum 6+ years of product management experience and 10+ years of overall professional experience.
Required experience working on payments infrastructure, fintech platforms, bank integrations, risk and fraud systems, or financial compliance.
Demonstrated ability to break down complex payment and risk problems into structured components and deliver clear product recommendations.
Technical fluency with the ability to partner effectively with engineering on integration architectures, API design, payment processing systems, and data-driven risk systems.
Strong cross-functional leadership skills with the ability to influence without direct authority and drive alignment across engineering, design, operations, and customer-facing teams.
Strong analytical skills and demonstrated comfort using data to drive product decisions, measure fraud metrics, and evaluate risk model performance.
Exceptional written and verbal communication skills with the ability to tailor messaging to diverse technical and non-technical audiences, along with a bias to action and comfort with ambiguity.

What makes this role worth considering

You will join a well-funded fintech company backed by top-tier investors including Y Combinator, Tiger Global, and others, having raised $371 million at a $2.2 billion valuation. The team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from major enterprises like United Health and NASA. You’ll work on payment infrastructure that has already helped customers save over $8 billion and processed more than $500 billion in spend globally.