Role overview

Zip is an AI-powered enterprise procurement platform that helps companies manage spending across teams, tools, and suppliers. As Principal Product Manager for Identity, you will own the foundational security and identity capabilities that enable trust, governance, and compliance across the platform for Zip’s largest enterprise customers.

Key responsibilities

Lead the development and execution of Zip’s authentication and security roadmap, including multi-factor authentication, step-up authentication, single sign-on across multiple identity providers, IP restrictions, anomaly detection, and account takeover prevention.
Define and drive the strategy for Zip’s data governance, reporting, and insights capabilities to meet enterprise requirements.
Own enterprise-grade permissions and access control systems, ensuring they remain clear, auditable, and scalable for complex organizational structures.
Collaborate closely with engineering teams to define technical requirements, provide product direction, make informed tradeoffs, and deliver high-quality foundational platform capabilities.
Work with cross-functional teams at Zip to ensure consistent, performant, and compliant product experiences across the platform.

Requirements

Four to eight or more years of product management experience, including substantial work on platform-level products, security, identity and authentication systems, role-based access control, or governance-related features.
Strong understanding of SSO, SAML, OAuth, MFA, and broader enterprise authentication patterns and best practices.
High technical fluency with the ability to translate complex technical constraints into clear product decisions.
Exceptional written and verbal communication skills, with the ability to adapt messaging for diverse audiences ranging from technical teams to non-technical stakeholders and enterprise customers.
Action-oriented mindset with comfort navigating ambiguity and thriving in a fast-paced, rapidly evolving environment.
Data literacy and experience using business intelligence tools such as Looker or Tableau, along with the ability to shape how data is modeled and presented to customers (bonus qualification).

What makes this role worth considering

You will work with an experienced product leadership team drawn from Apple, Airbnb, and Meta, alongside former procurement leaders from major enterprises. Zip has grown to become a trusted platform for influential companies including T-Mobile, OpenAI, AMD, and Mars, collectively processing over $500 billion in spend. The role is based in downtown San Francisco with hybrid flexibility (three days per week in office), and includes comprehensive benefits such as equity, full health coverage, catered meals, flexible PTO, home office stipend, and paid parental leave.