Role overview

Guidepoint is seeking a Product Manager to lead the development and strategy of core products, working across engineering, design, and multiple business teams. This hybrid role, based in New York City, focuses on building and prioritizing backlogs for internal CRM systems and customer-facing applications while establishing a clear strategy to improve usability and accelerate delivery of new experiences.

Key responsibilities

Build and execute a roadmap for core products, guiding their evolution and market positioning.
Guide agile development processes including quarterly planning, metrics gathering, sprint planning, and grooming to ensure delivery of sprint objectives.
Own product rollout planning and execution, including training programs, documentation, project demonstrations, and stakeholder presentations.
Lead stakeholder meetings to identify and prioritize software development initiatives and business process improvements.
Develop detailed functional specifications, user stories, and visual mock-ups for stakeholder review and approval.
Gather feedback from stakeholders both before and after development to inform iteration and refinement.
Establish a clear CRM experience strategy that improves critical workflows and enables faster delivery through reusable APIs and shared platform capabilities.

Requirements

Three to five years of relevant product management experience.
Demonstrated experience with CRM migration or transformation programs and modernizing legacy enterprise applications or integrating multiple systems.
One to two years of hands-on experience working as a product manager in an agile environment.
Strong understanding of the software development lifecycle and experience with quarterly planning cycles.
Proficiency in authoring user stories and functional specifications with in-depth knowledge of user experience design.
Exposure to data platforms such as Databricks and familiarity with application monitoring tools such as Datadog.
Experience working within PHP, SQL Server, or Python-based technology environments, with high empathy for user problems and creative thinking capabilities.

What makes this role worth considering

Guidepoint operates a global network of over 2 million experts and supports research teams worldwide in making informed decisions. You will work within a diverse, inclusive environment and have access to professional development through LinkedIn Learning. The company offers comprehensive benefits including flexible time off, robust health coverage, 401(k) matching up to 10%, and a collaborative culture featuring team events, a corporate athletic league, and casual work environment.