Role overview

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. As Salesforce Product Owner, you’ll lead a newly formed team at the center of how Docebo sells, renews, and serves customers. This is a strategic role responsible for setting product direction, managing stakeholder priorities, and enabling senior technical talent to deliver high-impact work.

Key responsibilities

Own and prioritize the product backlog by translating business needs into clear problem statements, user stories, and acceptance criteria that guide the team’s work.
Serve as the connective link between the Salesforce team and business stakeholders across Revenue Operations, Marketing, and Finance, managing expectations and negotiating trade-offs.
Define and establish the intake and delivery process the team operates within, setting standards for how work enters the backlog ready to build.
Partner with senior architects and administrators as an advisor and thought leader, focusing on problem selection and sequencing rather than technical design.
Identify and champion opportunities for AI-driven innovation within the team’s operations, from ticket triage to automation and workflow optimization.
Represent the Salesforce platform when the business evaluates new tools, ensuring decisions that affect the system are made deliberately rather than discovered later.

Requirements

Proven hands-on experience as a Salesforce Architect, Senior Administrator, or Business Analyst with deep platform expertise and credibility with technical teams.
Strong track record managing product backlogs, scoping requirements, prioritizing features, and making strategic decisions to say no when necessary.
Demonstrated ability to align competing business priorities across departments, negotiate with senior leadership, and maintain stakeholder alignment.
Success building lightweight, effective operating frameworks that bring clarity to workflows without unnecessary complexity.
Strong communication skills to translate technical complexity into business language for executives while keeping developers focused on mission and priorities.
Comfort navigating regulated environments, including SOX controls, structured deployment schedules, and rigorous user acceptance testing standards.
Natural curiosity and drive to leverage emerging AI solutions to optimize operations and system efficiency.

What makes this role worth considering

You’ll work with strong senior technical talent in a role specifically designed to empower their work rather than oversee it. The team operates on a hybrid schedule with three days in the Toronto office (Tuesday–Thursday) and flexibility for the rest of the week, supporting collaboration while maintaining work-life balance. Docebo’s culture emphasizes trust, positive intent, and diverse perspectives, with total rewards focused on competitive pay, holistic wellbeing, and transparency.