Role overview

Zip is an AI-powered enterprise procurement platform trusted by leading companies including T-Mobile, OpenAI, AMD, and Mars. As a Senior Account Manager in San Francisco, you will serve as a trusted advisor and closer for existing customers, driving renewal cycles and upsells while acting as a product evangelist within your accounts and helping shape the sales culture of a rapidly growing startup.

Key responsibilities

Partner with the Customer Success team to monitor customer health, identify new opportunities, and guide accounts toward deal closure.
Negotiate renewal contracts by developing win-win strategies that maximize contract value while strengthening customer relationships and demonstrating the ROI they receive from Zip.
Maintain and grow revenue from current customers on multi-year contracts, ensuring they realize the full value of their investment.
Become a deep product expert on the Zip platform and develop procurement market knowledge to position solutions that address today’s pain points and tomorrow’s opportunities.
Provide regular and accurate renewal status updates to management, escalating issues as needed.
Contribute to building team culture and help establish best practices as the sales function scales.

Requirements

Minimum four years of technology SaaS sales experience.
Proven track record selling to procurement, finance, and legal departments.
Demonstrated success driving customer retention and adoption of SaaS products within enterprise accounts.
Strong customer management skills spanning sales, account management, and customer service.
Proficiency with sales tools including Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach.
Self-motivated approach with excellent organizational, time management, and communication abilities.
Willingness to go above and beyond to support customers, the company, and your team.

What makes this role worth considering

You’ll join a well-funded company backed by top-tier investors with a $2.2 billion valuation, working alongside product leaders from Apple, Airbnb, and Meta. The San Francisco-based team offers startup equity, full health coverage, catered meals, flexible PTO, Apple equipment with home office budget, and regular team building events. The salary range is $200,000–$240,000 OTE, with compensation determined based on relevant experience, education, and expertise.