Role overview

Cohere is a security-first enterprise AI company that develops foundation models and end-to-end products for real-world business challenges. The Senior Sales Operations Specialist will report to the Chief of Staff for the Chief Revenue Officer and serve as a hands-on analyst supporting sales operations, enabling revenue growth, and aligning sales execution with company objectives.

Key responsibilities

Partner with the VP of Sales for the Americas region to define and implement sales strategies, forecasts, and performance metrics.
Streamline sales processes across pipeline management, CRM optimization, and sales enablement tools to enhance operational efficiency.
Coordinate with inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
Monitor sales KPIs and conduct data-driven analysis to identify opportunities for improving conversion rates and revenue attainment.
Act as a liaison between sales leadership, frontline managers, individual contributors, and executive teams to maintain clear communication and strategic alignment.

Requirements

At least 7 years of experience in sales operations, business development, or strategy roles, ideally within AI, SaaS, or enterprise software sectors.
Strong analytical mindset with proficiency in CRM platforms such as Salesforce and demonstrated expertise in sales process optimization.
Proven ability to partner effectively with teams, drive accountability, and thrive in high-growth environments.
Executive-level communication skills and experience creating board-level presentation decks and customer engagement materials.

What makes this role worth considering

Cohere is a global technology company headquartered in Toronto with offices across London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul. The company offers comprehensive benefits including a weekly lunch stipend, full health and dental coverage with a separate mental health budget, RRSP or 401K matching, 100% parental leave top-up for up to 6 months, 6 weeks of paid vacation, annual enrichment benefits across arts and culture, fitness, and learning, and a $500 home office stipend. The role combines operational leadership with meaningful involvement in advancing enterprise AI adoption.