Role overview

Geotab is a global leader in IoT and connected transportation solutions, processing billions of data points daily to help businesses manage fleets, improve driver safety, and optimize operations. As a Solutions Engineer, you will be a Subject Matter Expert on the Geotab ecosystem, working with partners and end-users to identify their needs, develop customized solutions, and maximize their use of Geotab’s technology and products.

Key responsibilities

Build and maintain comprehensive knowledge of the Geotab ecosystem to serve as a technical authority that empowers partners and end-users to fully leverage Geotab solutions.
Conduct technical discovery activities, gather requirements, and deliver compelling technical demonstrations and presentations that create meaningful customer engagement experiences.
Collaborate with revenue-generating teams as a key technical resource to identify effective solutions for customer challenges and support sales growth, ecosystem expansion, and customer retention.
Assess and analyze partner and end-user business challenges to determine the viability of Geotab solutions and propose alternative approaches when necessary.
Support partner upskilling efforts by sharing best practices and leveraging deep industry vertical knowledge to drive partner excellence.
Provide valuable feedback from partners and end-users to product management teams to contribute to continuous improvement of company offerings.
Maintain accurate documentation and records of all customer and partner engagements, solution designs, and deliverables according to department processes.

Requirements

Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field, or an equivalent combination of education and work experience.
Experience in a relevant technical field such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles.
Technical knowledge and understanding of telematics, IoT, APIs, and related technologies.
Strong problem-solving and critical thinking abilities with the capacity to assess customer challenges and propose viable solutions.
Ability to communicate complex concepts effectively to both technical and non-technical audiences with strong presentation skills.
Capability to collaborate effectively with cross-functional teams including sales, product development, and customer support.
Solid business acumen, ability to manage multiple priorities simultaneously, and genuine desire to stay current with emerging technologies.

What makes this role worth considering

Geotab is a certified Great Place to Work™ with a fast-paced, innovative environment that encourages team members to think differently and take on new challenges beyond the initial job description. You will work with diverse, talented individuals who are passionate about technology and solving real-world problems while contributing to increased safety and sustainability in communities.