Role overview

Zip is an AI-powered enterprise procurement platform used by leading companies including T-Mobile, OpenAI, and AMD to streamline how organizations buy resources. As a Staff Product Designer focused on AI Agents & Chat, you’ll lead the design of AI platform features that help teams across the organization integrate intelligent capabilities into their workflows thoughtfully and effectively.

Key responsibilities

Lead the complete design process for AI platform features from initial concept through launch and measurement.
Develop and articulate a compelling vision for how AI capabilities should be integrated throughout the platform in ways that meaningfully support users.
Partner closely with engineers, product managers, and go-to-market teams to brainstorm, define, and build new AI-driven features and offerings.
Conduct UX research with customers and iterate on designs based on direct user feedback and testing.
Facilitate regular design reviews with the AI team and collaborate with product designers across the organization to understand and support their team-specific needs.
Work quickly and iteratively to refine both visual and UX design details in collaboration with engineers and cross-functional partners.

Requirements

At least 8 years of professional design experience, with a track record of shipping great designs at a fast pace in startup or resource-constrained environments.
Demonstrated experience shipping AI products end-to-end as a lead designer.
Proven ability to iterate effectively with engineers and team members on visual and UX design details to achieve both excellent experience and technical precision.
Strong visual design skills balanced with a commitment to usability and user needs.
Solid understanding of technical constraints in web application development.
Excellent presentation, collaboration, and communication skills, with genuine empathy for your users and their goals.
Hands-on experience using AI tools in your own design workflow (such as Claude, Figma Make, or Cursor) to rapidly prototype and validate ideas.

What makes this role worth considering

You’ll join a team of experienced designers, product leaders from Apple, Airbnb, and Meta, and former procurement experts who care deeply about crafting consumer-grade experiences for complex enterprise problems. Your work will have immediate, measurable impact—features you design are used right away by some of the world’s most influential companies. The role operates on a hybrid basis with 3 days per week in the San Francisco office, plus flexibility for 5 remote days per quarter.