Role overview

Caseware is a fintech company that has spent over 30 years developing audit and accounting software used by more than 500,000 professionals across 130 countries. This Staff Site Reliability Engineer position is a senior, hands-on role within Platform Engineering focused on building and maintaining the systems that enable the organization’s engineering teams to deliver secure, reliable, and scalable software.

Key responsibilities

Design and evolve foundational systems, tooling, and operational practices that support engineering teams in shipping secure and reliable software.
Establish reliability standards and define service level objectives across the platform.
Improve system observability and implement automated operational processes to reduce manual work.
Architect scalable distributed systems and optimize infrastructure running on Kubernetes and AWS.
Build and enhance automated delivery pipelines that support rapid and safe software releases.
Lead incident management and post-incident learning practices to strengthen platform stability.
Partner with Engineering, Security, Platform, and Product teams to reduce operational toil and improve system performance.

Requirements

Senior-level experience in site reliability engineering or a closely related discipline.
Hands-on expertise with Kubernetes and AWS infrastructure.
Demonstrated ability to design and build scalable distributed systems.
Experience implementing observability solutions and establishing service level objectives.
Strong understanding of incident management and post-incident review processes.
Legal authorization to work in Canada.

What makes this role worth considering

This is a permanent, full-time position offering remote work flexibility for candidates authorized to work in Canada. You will work directly with multiple cross-functional teams to shape the reliability and security posture of software used by tens of thousands of accounting and audit professionals worldwide.