Role overview

Lalamove is a delivery technology platform connecting millions of drivers and customers globally since 2013. As an Application & IT Support Engineer in New York, you will provide hands-on technical support to keep the office technology environment functioning smoothly, while also having opportunities to contribute to development initiatives that support the company’s growing U.S. operations.

Key responsibilities

Deliver primary application support to end users across the New York office.
Troubleshoot and resolve technology issues affecting day-to-day operations.
Work closely with end users to identify, diagnose, and resolve technical problems.
Collaborate with the broader technology team to improve systems and processes.
Contribute to development work alongside your core support responsibilities.
Maintain and optimize the local technology environment to ensure smooth operations.

Requirements

Demonstrated experience in application support or IT support roles.
Strong troubleshooting and problem-solving skills.
Ability to work effectively with both technical and non-technical end users.
Experience supporting business technology systems and environments.

What makes this role worth considering

This position combines hands-on support work with meaningful opportunities to contribute to development initiatives, allowing you to broaden your technical skill set. You’ll be based in New York, supporting a rapidly expanding U.S. operation for a company that has successfully scaled logistics technology across multiple continents.

How to apply

Use the Apply button to view the official job posting and submit your application on Lalamove Dubai: Driver Jobs, Requirements and How to Join's careers site.