Role overview

Guidepoint is a research platform that connects organizations with expert knowledge to support critical business decisions. As a Client Service Healthcare Associate, you will be part of the Client Service team, working in a fast-paced commercial environment where you research markets, identify leading experts, and fulfill client requests that can shift rapidly. You will support clients across financial services, consulting, healthcare, and corporate sectors.

Key responsibilities

Analyze client business questions, conduct market research and identify subject matter experts who can address their needs.
Conduct cold outreach and phone conversations with senior professionals to build relationships, address objections and secure their participation in client consultations.
Take ownership of search results by testing new approaches, contributing ideas to your team and remaining responsible for successful client outcomes.
Manage multiple urgent requests simultaneously while maintaining the speed, accuracy and thoroughness that clients require.
Utilize Guidepoint’s AI-enabled research tools to advance work, structure workflows logically, assess results and apply judgment before proceeding.
Develop an understanding of each client’s priorities and build relationships that foster trust and support ongoing business.

Requirements

Bachelor’s degree with demonstrated achievement through work experience, internships, leadership roles, athletics or other challenging commitments.
Background in finance, economics or related fields is relevant, though commercial drive and results are valued across all academic disciplines.
Authorization to work in the United States without requiring current or future employer-sponsored visa sponsorship.
Strong phone communication skills and comfort engaging with senior-level professionals.
Ability to prepare thoroughly before conversations, follow through reliably and adapt when initial approaches do not succeed.
Curiosity about how businesses and markets function, combined with the ability to translate research into actionable insights.

What makes this role worth considering

This position offers exposure to decision-makers at major investment firms, consultancies and corporations, providing insight into how leading organizations approach complex business questions. You will develop transferable skills in research, communication, persuasion, negotiation and project management through hands-on experience and mentorship from experienced team members. Strong performance can lead to advancement into a Client Service Manager role overseeing your own clients, with high performers eligible for monthly commission on applicable client-facing projects.

Compensation: Base salary of $70,000 annually, plus a performance bonus of up to $4,000 per year. Benefits include 15 days PTO, 10 paid holidays, sick leave, medical/dental/vision coverage, 401(k) with up to 10% company match, commuter benefits and employee programs.