Role overview

Guidepoint is a research platform that connects organizations with expert knowledge to support critical business decisions. As a Client Service Healthcare Associate, you will be part of the Client Service team supporting clients across financial services, consulting, healthcare, and corporate sectors. This is a fast-paced, commercial role based in Boston where you will research markets, identify subject matter experts, and respond to client requests that can shift rapidly.

Key responsibilities

Analyze client business questions, conduct market research, and identify appropriate experts to participate in consultations.
Lead outreach and phone conversations with senior professionals to secure their participation, building rapport and addressing objections along the way.
Manage and own search outcomes by testing new approaches, contributing ideas to your team, and ensuring accountability for client results.
Balance multiple urgent requests simultaneously while maintaining the speed, accuracy, and thoroughness that clients expect.
Use AI-enabled research tools to advance work, design clear workflows, review results, identify gaps, and apply judgment before proceeding.
Develop relationships with clients by learning their priorities and building the trust needed for ongoing partnerships and future business opportunities.

Requirements

Bachelor’s degree with evidence of achievement through work experience, internships, leadership roles, athletics, or other demanding commitments.
Background in finance, economics, or related fields is relevant, though demonstrated commercial drive and results across various academic disciplines are valued.
Authorization to work in the United States without requiring current or future employer-sponsored visa sponsorship.
Competitive mindset and motivation by measurable goals and the connection between your performance and commercial impact.
Strong communication and persuasion skills, with comfort engaging senior professionals and resilience in handling rejection.
Research capability and curiosity about how businesses and markets operate, with the ability to turn findings into stronger client outcomes.

What makes this role worth considering

You will gain exposure to decision makers at major investment firms, consulting firms, and corporations while developing transferable commercial skills including research, communication, negotiation, and project management through hands-on work and mentorship. Strong performance opens a clear path to advancement as a Client Service Manager with increasing responsibility for client relationships, revenue growth, and team leadership, with high performers eligible for monthly commission on applicable client-facing projects.

Compensation and benefits: Base salary of $70,000 annually with a performance bonus of up to $4,000 per year. The package includes 15 days of PTO, 10 paid holidays, sick leave, medical/dental/vision coverage, additional insurance and wellness benefits, a 401(k) with up to 10% company match, and commuter benefits.