Role overview

Hootsuite is seeking a Sales Development Representative to support the expansion of its customer base and that of Talkwalker, a social listening platform acquired by the company. In this hybrid position based in Vancouver, you will use outbound prospecting strategies to identify potential customers and initiate early-stage conversations that generate sales opportunities for the enterprise sales team.

Key responsibilities

Collaborate with Enterprise Account Executives to develop and execute prospecting strategies tailored to target markets.
Build and maintain productive relationships with the marketing team to leverage campaigns for outbound outreach efforts.
Utilize sales tools such as LinkedIn Sales Navigator and 6Sense to develop pipeline opportunities.
Engage prospective customers through multiple channels including phone calls, emails, social media, and other communication methods to qualify opportunities.
Work with account executives to identify and connect with key stakeholders at target accounts using cold outreach techniques.
Assess prospect needs and challenges, then determine their level of interest in Hootsuite and Talkwalker solutions.
Schedule meetings between sales representatives and decision-makers at prospective organizations, while achieving pipeline contribution and activity goals.

Requirements

Previous experience in customer service, inbound sales, or sales development roles, ideally within a business development or sales environment.
Self-starter mentality with a desire to learn, grow, and excel while being motivated by measurable targets.
Interest in social media, social listening, and digital marketing disciplines.
Strong attention to detail with the ability to manage administrative tasks, update CRM systems, and conduct strategic account research for prospecting.
Comfort and enthusiasm for cold calling and outreach across multiple formats including email, social channels, video, and direct mail.
Confidence communicating on camera and over the phone.
Business acumen or educational background in business, combined with strong communication skills both written and verbal.

What makes this role worth considering

This position offers the opportunity to work within a dynamic, hybrid environment in Vancouver while contributing directly to the growth strategy of both Hootsuite and Talkwalker. You’ll be part of an enterprise sales team that values collaboration, learning, and continuous improvement, with clear expectations around performance and professional development built into the role.