Front Desk Agent Job in France

Best Western PLUS KC Speedway Inn & Suites is looking to hire a dependable, friendly, and professional Front Desk Agent to join their team.

Best Western Hotels & Resorts has built a strong tradition of teamwork, hospitality, and shared success since 1946. At Best Western PLUS KC Speedway Inn & Suites, employees are considered an essential part of creating a welcoming experience for every guest.

This position is offered on a full-time or part-time basis, with a pay rate of $14.00 to $16.00 per hour, and expected working hours ranging from 24 to 40 hours per week.

Position Summary

As a Front Desk Agent, the selected candidate will be one of the first and most important points of contact for hotel guests. The role involves creating a warm welcome, providing excellent customer service, and ensuring the front desk operates smoothly throughout each shift. The ideal candidate is personable, dependable, detail-oriented, and comfortable handling multiple responsibilities while keeping a positive attitude.

Job Responsibilities

The selected Front Desk Agent will be responsible for:

• Welcoming guests with a friendly and professional attitude
• Checking guests in and out accurately and efficiently
• Processing payments, deposits, and guest billing
• Answering phones and assisting guests with questions, reservations, and requests
• Handling guest concerns professionally and working toward appropriate solutions
• Making and modifying reservations as needed
• Maintaining accurate guest information and front desk records
• Communicating effectively with housekeeping, maintenance, management, and other departments
• Monitoring the lobby and front desk area to maintain a clean, organized, and welcoming environment
• Following hotel policies, procedures, and brand standards
• Assisting with daily front desk paperwork and administrative duties
• Maintaining accurate cash handling and shift records
• Protecting guest privacy and confidential information
• Completing assigned shift checklists and required documentation
• Assisting with other hotel duties as needed to support the team

Front Desk Agent Job Requirements

Applicants should meet the following requirements:

• Previous hotel or customer service experience preferred, but training is available for the right candidate
• Excellent communication and interpersonal skills
• Friendly, professional, and approachable personality
• Strong attention to detail
• Ability to multitask and prioritize responsibilities
• Dependable attendance and punctuality
• Comfortable using computers and learning hotel software
• Ability to handle guest complaints and difficult situations professionally
• Ability to work independently as well as part of a team
• Basic cash-handling and mathematical skills
• Ability to work evenings, weekends, and holidays as scheduled
• Bilingual applicants are encouraged to apply

Working Conditions & Available Shifts

• Part-Time: 3:00 PM – 11:00 PM
• Full-Time: 11:00 PM – 7:00 AM
• Expected hours: 24.0 – 40.0 per week
• Work Location: In person

Working Conditions & Benefits

Other employment details include:

• Full-time or part-time position
• Wage: $14.00 – $16.00 per hour
• Employee discount

Why Join This Team?

At Best Western PLUS KC Speedway Inn & Suites, employees have the opportunity to:

• Work in a team-oriented hotel environment
• Build valuable hospitality and customer service experience
• Develop professional and leadership skills
• Work directly with an experienced management team
• Grow with a company that values its employees
• Make a positive difference in every guest’s experience

How to Apply

Advertisements

Interested candidates should call Stephanie at 913-334-4440 to schedule an interview.

Location:
Best Western PLUS KC Speedway Inn & Suites
10401 France Family Drive
Kansas City, KS 66111

Job Summary

If you enjoy working with people, have strong communication skills, and are looking for a role in the hospitality industry, this Front Desk Agent position at Best Western PLUS KC Speedway Inn & Suites could be a great fit. The role is well suited to friendly, dependable individuals who are comfortable multitasking in a fast-paced environment and are available to work evenings, weekends, and holidays.