Role overview

Hootsuite’s Security team is seeking a Junior Cyber Incident Response Analyst to help protect the company’s products, services, and IT infrastructure. You will identify and stop active attacks while supporting the development and deployment of technologies, controls, and processes to prevent security incidents. This hybrid position is based in Vancouver or Toronto and reports to the Director, Information Security.

Key responsibilities

Monitor and respond to security events affecting both corporate and customer-facing systems as part of day-to-day security operations.
Conduct incident analysis and triage using knowledge of network fundamentals, malware analysis, and de-obfuscation techniques.
Review and escalate alerts from security tools including MSSP, SIEM, IDS, anti-virus, EDR, WAF, and DLP systems.
Participate in corporate security incident response teams to contain identified threats.
Execute operational runbooks and technical components of the incident response process.
Maintain participation in Hootsuite’s security incident on-call rotation schedule.

Requirements

Hold a degree or diploma in Information Technology, Computer Science, or Engineering, plus information security certifications, or demonstrate an equivalent combination of education and experience.
Possess one to two years of experience in roles such as security analyst, SOC analyst, incident response analyst, security engineer, or system administrator.
Demonstrate knowledge of critical network protocols and layer seven technologies including SMTP, HTTP, HTTPS, SSL/TLS, DNS, FTP, and SSH.
Have hands-on experience with cloud environments, preferably AWS, including CI/CD pipelines and Unix or Linux operating systems.
Show programming or scripting experience with languages such as Bash, Python, YAML, or PowerShell.
Understand the OSI model, basic networking concepts, OWASP Top 10 web and mobile application vulnerabilities, and various log formats from network and computer devices.
Demonstrate experience with security products including SIEM, next-generation antivirus, firewall technologies, and Amazon services.

What makes this role worth considering

This position offers the opportunity to work within a security team focused on real-world incident detection and response. The hybrid work arrangement allows flexibility while maintaining connection to Hootsuite’s established offices in major Canadian cities.