Role overview

Checkout.com is seeking a Manager, Solutions Engineering (Sales) to work with the company’s largest merchant accounts throughout the sales cycle, from initial discovery through go-live. Checkout.com powers digital payments for over one billion global shoppers annually, supporting companies like eBay, Spotify, Klarna, Uber, and Sony. This individual contributor role combines technical expertise with commercial acumen to translate complex merchant requirements into practical payment solutions.

Key responsibilities

Partner with Sales and Account Management teams on top 500 opportunities to develop technical engagement plans and position appropriate Checkout.com solutions.
Lead technical discovery sessions, solution design, product demonstrations, proof-of-concepts, and workshops with merchant stakeholders at all levels.
Convert business and technical requirements into scalable solutions leveraging Checkout.com APIs, payment methods, and integration patterns.
Advise customers and internal teams on payment flows, acceptance optimization, fraud prevention, tokenization, 3DS authentication, and alternative payment methods.
Guide RFPs, RFIs, security reviews, and technical evaluations throughout the sales cycle while maintaining ownership through integration and go-live.
Work across Implementation Engineering, Product, Engineering, Merchant Care, and Account Management to resolve blockers and accelerate deployments.
Collect merchant and market feedback to inform product priorities, documentation, enablement resources, and reusable technical assets.

Requirements

Experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, or Technical Account Management within a customer-facing technical capacity.
Background supporting complex B2B technology, SaaS, fintech, payments, or e-commerce customers.
Strong proficiency with API-based integrations, including REST/JSON APIs, webhooks, logs, API responses, and tools such as Postman.
Demonstrated expertise in technical discovery, solution design, proof-of-concepts, demos, workshops, RFPs, or RFIs.
Ability to communicate complex technical concepts clearly to developers, product teams, commercial stakeholders, and senior business leaders.
Commercial judgment to balance customer value, technical feasibility, delivery risk, and business priorities.
Analytical and organized approach to problem-solving in a fast-paced, collaborative, and ambiguous environment.

What makes this role worth considering

This position operates at the intersection of sales and technical delivery, offering the opportunity to directly influence how major global merchants implement payment solutions. You’ll work with a distributed team across 20 offices on six continents, with a hybrid model requiring three days per week in the San Francisco office to support collaboration and connection.