Role overview

Etihad Airways Medical Centre is seeking an Occupational Medicine Administrator to provide essential administrative and operational support. You will coordinate medical appointments, manage schedules, maintain confidential records, and communicate effectively with patients, healthcare professionals, and internal teams while delivering excellent customer service across occupational health programs.

Key responsibilities

Manage the occupational medicine shared mailbox and ensure all communications are addressed promptly.
Respond to patient and employee inquiries via phone and in person while maintaining high customer service standards.
Schedule and arrange appointments for pre-employment medical examinations, occupational health assessments, fuel tank entry medical assessments, and medical surveillance.
Provide accurate information to patients and employees regarding appointment schedules, medical processes, and required documentation.
Monitor appointment attendance and coordinate rescheduling when necessary.
Collaborate with HR and onboarding teams to track candidate medical status and appointment progress.
Maintain, organize, update and file medical records and related documentation in full compliance with confidentiality and data protection requirements.

Requirements

Bachelor’s degree in healthcare administration, business administration, or a related field is preferred.
Minimum of two years of professional work experience.
Excellent written and verbal communication skills combined with strong organizational abilities.
Proficiency in Microsoft Office and medical record systems.
Demonstrated ability to manage confidential information with meticulous attention to detail.
Experience in aviation, occupational health, or medical administration is preferred.
Knowledge of aviation medical regulations such as GCAA, EASA, or FAA standards is advantageous.

What makes this role worth considering

This position offers the opportunity to support a major global aviation organization operating from Abu Dhabi. You will work within a specialized medical environment serving an international airline, contributing to critical health and safety processes that protect employees and candidates across the organization’s operations.

How to apply

Use the Apply button to view the official job posting and submit your application on Etihad Airways Careers: Latest Jobs and How to Apply's careers site.

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