Role overview

Lightspeed is seeking an Outbound Account Executive to join its hospitality sales team serving the North American market. In this full-cycle sales role, you will be responsible for generating pipeline through prospecting, scheduling meetings, and managing the complete sales process from initial outreach through deal closure. You’ll work with hospitality venues to position Lightspeed’s point-of-sale and payments solutions as their primary business technology platform.

Key responsibilities

Identify and engage high-potential hospitality venues across the North American market using a multi-channel approach including cold calling, personalized email, and social selling.
Build and maintain a self-sustained pipeline by continuously refining outreach strategies, analyzing engagement data, and testing different messaging approaches.
Lead tailored product demonstrations via screen-share that connect Lightspeed’s features to specific operational challenges in the hospitality sector.
Manage pricing negotiations and explain the value of integrated payments solutions, working with management to reach mutually beneficial commercial terms.
Maintain accurate Salesforce records with complete lead data, activities, and opportunity stages to support executive forecasting and decision-making.
Meet or exceed monthly and quarterly revenue targets and new business location quotas.
Collaborate with lead development, onboarding, and account management teams to ensure successful customer implementation and long-term business growth.

Requirements

Proven experience building pipeline through outbound sales activities and converting cold outreach into qualified opportunities.
Demonstrated ability to manage and forecast a sales pipeline while consistently meeting or exceeding assigned targets.
Track record as a top performer with clear, measurable results you can articulate.
Comfort with owning the complete sales cycle from initial contact through contract closure.
Strong discovery and deal management skills, with the ability to structure conversations and guide opportunities forward.
Willingness to accept feedback on deals and ability to defend your sales forecast with confidence.
Fluency in English as a working language.

What makes this role worth considering

You’ll be part of a high-performance team at a company undergoing significant growth and innovation in the hospitality technology space. Lightspeed offers a flexible work environment, remote work options, equity options for employees, pension contributions, continuous learning opportunities, health and wellness credits, and enhanced parental leave. The company prioritizes career development and maintains a culture lean enough that your individual contributions are visible and valued.